Bodyshop Advisor & Estimator - Flexible Hours & Growth

BMW; Brighton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive group in Brighton is seeking a Bodyshop Advisor / Estimator to serve as the key link between customers, insurance companies, and repair teams. The successful candidate will manage workflow, coordinate claims, and ensure customer satisfaction. Applicants should have strong communication skills, organizational abilities, and prior experience in customer service. This role offers a competitive salary and a range of rewards, including discounts on cars and a comprehensive benefits package.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

24/7 healthcare access

Paid volunteer day

Company share purchase plan

Training and development opportunities

Life assurance

Flexible working options

Qualifications

• Previous experience in customer service or administration within automotive or similar industry.
• Must hold a valid UK driving licence.
• Skilled at problem-solving and handling queries professionally.

Responsibilities

• Plan and monitor the workflow of body repair staff.
• Coordinate with insurance companies to settle claims.
• Review and validate repair estimates.
• Order and manage parts required for repairs.
• Invoicing retail and insurance repairs.

Skills

Excellent communication skills

Strong organisational abilities

Ability to work to deadlines

Problem-solving skills

Customer service experience

Job description

A leading automotive group in Brighton is seeking a Bodyshop Advisor / Estimator to serve as the key link between customers, insurance companies, and repair teams. The successful candidate will manage workflow, coordinate claims, and ensure customer satisfaction. Applicants should have strong communication skills, organizational abilities, and prior experience in customer service. This role offers a competitive salary and a range of rewards, including discounts on cars and a comprehensive benefits package.