BMW Sales Administrator

Sytner Group; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious automotive company in Sheffield is seeking a motivated Sales Administrator to join their team. Responsibilities include providing exceptional administrative support, assisting with trade transfers, and delivering excellent customer service. The ideal candidate will possess strong IT skills and be highly organized with a commitment to customer satisfaction. This role offers an opportunity to work in a dynamic environment with a focus on continuous improvement and career development.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Experience in an administrative role is advantageous.
• Proficiency in IT skills is required.
• Strong customer service orientation is essential.

Responsibilities

• Provide exceptional support to the sales team.
• Assist with trade transfers and file auditing.
• Deal promptly with customer inquiries.
• Support a flexible work pattern, including weekends.

Skills

Administrative support

Customer service

IT skills

Organizational skills

Attention to detail

Job description

About the role

Sytner BMW Sheffield is looking for a highly motivated and hardworking Sales Administrator to join their fantastic team.

Responsibilities

• Provide exceptional administrative support to the sales team, including file auditing and trade transfers.
• Assisting with other ad-hoc duties and working closely with the Dealership Accountant, Sales Department and many members of the management team.
• Deliver excellent customer service by dealing with incoming enquiries from our customers in a prompt manner.
• Support a flexible working pattern that may include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Previous experience in an administrative role is advantageous along with proficient IT skills; however, no specific industry experience is required.

We are looking for an individual who is committed to providing excellent customer service and thrives in a busy, high pressurised environment.

Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile. The passion to prioritise customer satisfaction at all times is crucial in this role.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.