Blockchain Application Support Engineer

Crypto.com; City of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading blockchain technology firm is looking for an engineer to ensure application uptime in production, manage pre-production environments, and support blockchain infrastructure. The ideal candidate has a degree in Computer Science and experience with programming languages like Rust and JavaScript, as well as familiarity with cloud platforms and monitoring tools. This is a full-time position based in the United Kingdom.

Qualifications

• Degree in a relevant discipline such as Computer Science.
• Knowledge in programming languages like Rust, JavaScript, or Node.js.
• Experience in supporting applications and troubleshooting.
• Ability to analyze logs for anomalies.
• Experience deploying cloud infrastructure.

Responsibilities

• Ensure applications run reliably in production.
• Manage pre-production and staging environments.
• Monitor and troubleshoot application alerts.
• Support blockchain infrastructure.
• Coordinate disaster recovery testing.

Skills

Attention to detail

Analytical mindset

Strong communication

Knowledge of Rust

Knowledge of JavaScript

Knowledge of Node.js

Knowledge of Golang

Experience with cloud platforms

Experience with monitoring tools

Experience with container infrastructure

Experience with logging tools

Education

Degree in Computer Science or Engineering or Information Technology

Tools

Grafana

Prometheus

Kubernetes

Docker

Fluentd

ElasticSearch

Kibana

Job description

Overview

The blockchain security team is working on core Blockchain technologies, Smart contracts and other building blocks that allow us to create unique products for our users. They specialise in secure development, confidential computing technology and advanced cryptographic techniques and with multiple patents granted to this team, this is a key strategic investment for Crypto.com. It is a unique opportunity to work on the future of this exciting industry.

Responsibilities

• Primary responsibilities to ensure the application is running at all times in Production
• Manages other non-production environments such as pre-production/staging.
• Strong understanding of application features and all supported blockchains
• Work closely with engineers both application and infrastructure to ensure good understanding of what will be pushed to production environments
• Ability to apply fixes, improvements or optimization on the applications and infrastructure
• Identify any issues that may arise from the delivery which will impact production uptime or scalability or responses
• Monitor, troubleshoot and triage application alerts and issues
• Incident and problem management, post-resolution follow-ups to ensure problems have been adequately addressed
• Continuously improve on monitoring tools and processes
• Coordinate DR testing and audit
• Maintain and support blockchain infrastructure (some DevOps knowledge advantageous)
• For senior individuals, the responsibility includes communication with stakeholders on application issues

Requirements

• Degree in Computer Science or Engineering or Information Technology or similar discipline
• Knowledge in programming languages such as Rust or Javascript or Node.js or Golang
• Past job experiences in supporting applications
• Attention to detail with an analytical mindset
• Comfortable with analysing logs and possess a keen eye for anomalies and inconsistencies
• Strong curiosity and desire to identify problems or root causes, and effectively communicate findings to the rest of the team
• Experience in deploying in various cloud (Azure, Google, Amazon)
• Experience in building, deploying and maintaining monitoring tools (Grafana, Prometheus, etc)
• Experience in deploying and maintaining container infrastructures (Kubernetes, docker-compose, etc)
• Experience in building, deploying and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc)

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Engineering and Information Technology

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