Bereavement Services Lead – Cemetery & Crematorium

City of London; Greater London; On-site; GBP 44,000 - 50,000; Full time

Job summary

A public sector organization in Greater London is seeking a Bereavement Services Manager to oversee operations at the City of London Cemetery & Crematorium. The role requires leading a team and maintaining relationships with the public while providing exceptional customer service. Candidates should have leadership experience and strong communication skills, with a commitment to caring for the bereaved. A full UK manual driving license is essential. The position is permanent with a salary range of £44,110 - £49,140.

Qualifications

• Experience in leading a team.
• Commitment to delivering first-class customer service.
• Caring and sensitive approach to public enquiries.

Responsibilities

• Oversee the day-to-day operation of the cemetery’s administrative functions.
• Lead a team of bereavement services officers and assistants.
• Maintain good relationships with visitors and the bereaved.

Skills

Leadership

Excellent communication skills

Teamworking

Interpersonal skills

IT systems understanding

Job description

A public sector organization in Greater London is seeking a Bereavement Services Manager to oversee operations at the City of London Cemetery & Crematorium. The role requires leading a team and maintaining relationships with the public while providing exceptional customer service. Candidates should have leadership experience and strong communication skills, with a commitment to caring for the bereaved. A full UK manual driving license is essential. The position is permanent with a salary range of £44,110 - £49,140.