Benefits Account Manager - Hybrid (UK & Ireland)

Ernest R Shaw Limited; Birmingham; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A dynamic benefits solutions company is looking for an Employee Benefits Account Manager in Birmingham. In this role, you will manage benefits implementation and administration while collaborating with teams across the US and Ireland. The ideal candidate has at least 2 years of experience in a similar role, strong communication skills, and a customer-oriented approach. The role offers flexible working options, a robust benefits package, and an inclusive culture that supports personal development.

Benefits

Matched employer pension contributions

Generous annual leave allowance

Health and wellbeing initiatives

Opportunities for charity and community work

Employee events and socials

Qualifications

• Minimum 2 years of experience as a benefits administrator or similar role.
• Ability to maintain and update employee records and benefits files.
• Experience in resolving benefit-related issues in a timely manner.

Responsibilities

• Manage benefits implementation, administration, and design.
• Coordinate daily benefits processing including enrolments and claims.
• Collaborate with payroll for accurate processing of contributions.

Skills

Strong communication

Excellent organisation

Customer service orientation

Knowledge of policies and regulations

Education

QFA

Job description

A dynamic benefits solutions company is looking for an Employee Benefits Account Manager in Birmingham. In this role, you will manage benefits implementation and administration while collaborating with teams across the US and Ireland. The ideal candidate has at least 2 years of experience in a similar role, strong communication skills, and a customer-oriented approach. The role offers flexible working options, a robust benefits package, and an inclusive culture that supports personal development.