Bell Attendant & Luggage Concierge – London

InterContinental Hotels Group PLC; Greater London; On-site; GBP 25,000 - 32,000; Full time

Job summary

A luxury hotel chain in London is seeking a Bell Attendant to support the Concierge department. The candidate will ensure efficient operations, deliver luggage, and assist guests. A hospitality diploma and prior experience in luxury hotels are preferred. The role demands excellent English communication skills, proficiency in MS Office, and familiarity with hotel systems. The position requires a right to work in the UK. Join a leading hotel brand dedicated to sustainability and wellness.

Qualifications

• Experience in a similar role in luxury hotels.
• Excellent knowledge of guest-related functions and services.
• Ability to communicate in more than one language is preferred.

Responsibilities

• Deliver and pick-up guest luggage efficiently.
• Assist guests with transfers and entering/exiting vehicles.
• Maintain cleanliness of guest areas and hotel vehicles.
• Handle guest inquiries with accurate and appropriate information.

Skills

Hospitality experience

Fluent in English

Technical skills in MS Office

Education

Hospitality diploma/degree

Tools

POS systems

PMS

CRM platforms

Job description

A luxury hotel chain in London is seeking a Bell Attendant to support the Concierge department. The candidate will ensure efficient operations, deliver luggage, and assist guests. A hospitality diploma and prior experience in luxury hotels are preferred. The role demands excellent English communication skills, proficiency in MS Office, and familiarity with hotel systems. The position requires a right to work in the UK. Join a leading hotel brand dedicated to sustainability and wellness.