Beauty Therapist

Crieff Hydro Group; Peebles; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-established hotel group in Peebles seeks a Spa Team Member to deliver outstanding customer service in a luxury spa environment. You will utilize your beauty therapy knowledge to ensure visitors have a memorable experience while fostering a friendly atmosphere. This full-time role offers a competitive hourly wage up to £13.26, unique benefits including commission and discounts, along with a focus on career progression and personal development.

Benefits

Up to £13.26 per hour depending on experience

Live-in accommodation available

Free meals on shift

Exclusive discounts on food and drinks

Team rate hotel stays from £30 per night

Referral bonus up to £500

Career progression opportunities

Leadership development programs

24/7 wellbeing support

Annual staff parties

Qualifications

• Experience in a spa or beauty therapist role.
• Knowledge of luxury spa products.
• Ability to listen to guest feedback.

Responsibilities

• Ensure every spa visitor receives an outstanding experience.
• Provide professional and friendly service to guests.
• Drive revenue through product knowledge.

Skills

Spa and/or Beauty Therapist Experience

Passion for luxury spa products

Active Listening

Team focus

Flexibility

Education

HNC or equivalent in Beauty Therapy

Job description

Be part of the family...

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.

We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

Peebles Hydro

We’re set right at the heart of the Scottish Borders and offer a great place to relax, unwind and magically shut off from the pressures of modern life. We’ve been welcoming guests for well over 100 years but today is home to 132 bedrooms, 3 places to eat, 6 function spaces, leisure club, spa and oodles of outdoor space.

About the Role

You’ll be part of our busy spa team – passionate about customer service and hospitality, you’ll make sure every spa visitor receives an outstanding experience. Your professional and friendly approach will immediately reassure our guests are in safe hands. Your love and knowledge of our products will also help drive revenue.

This is a full time, permanent position working 5 days from 7 on a rota basis. We may be able to offer flexible or part time contracts for suitable candidates, so please include your preference within your application.

Spa opening hours

Monday-Friday: 10:00 - 19:00

Saturday-Sunday: 09:00 - 18:00

What we need from you

• Spa and/or Beauty Therapist Experience – Ideally an HNC or equivalent in Beauty Therapy
• Passion - a love of luxury spa products a must
• Able to Listen – we don’t make assumptions; we listen to what our guests have to say – the good and the bad
• Team focus – there are no egos here, just hard-working people who love creating memorable spa experiences for every guests
• Ideas and openness – we’re up for doing things differently and will try (almost) everything once
• Flexibility – there’s no problem you can’t fix

What you’ll get from us

• Up to £13.26 per hour depending on experience.
• Unique benefits including gratuities, commission, free products and treatments.
• Live-in Accommodation – On-site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn’t guaranteed. Availability and rates (set by HMRC) can be discussed at interview.
• Training – we will make sure you get training on bamboo massages, hot stone massages, facials and product knowledge
• Free Meals on Shift – Stay fuelled and focused with delicious staff meals while you work.
• Exclusive Discounts – Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night – where will you explore next?
• Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
• Grow with Us – We invest in our people. Whether you’re looking to develop new skills or take the next step in your career, we’ll support you every step of the way.
• Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
• Leadership Development – Get access to our Be A Leader programme and develop the skills to take your career further.
• Wellbeing Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.

Careers at the Crieff Hydro Family of Hotels

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Please note:

This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.