Beauty Consultant

La Prairie; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury skincare brand is seeking a full-time Beauty Consultant at Harrods, London. The role involves delivering personalized skincare services, achieving sales objectives, and building long-lasting client relationships. Applicants should be passionate about beauty, possess exceptional service skills, and be fluent in Arabic. The position offers a competitive salary, a significant holiday allocation, and various professional growth opportunities.

Benefits

Competitive salary and discretionary commission scheme

33 holiday days including bank holidays

Generous product allocation & discount

Long Service Awards starting with 3 years service

Free product for every new launch

Contributory pension scheme

Employee referral bonuses

Opportunities for personal and professional development

Annual performance reviews

Qualifications

• Exceptional service mindset, ensuring client satisfaction.
• Strong background in retail and proven ability to drive sales.
• Passion for beauty and skincare products.
• Ability to create personal relationships with clients using interpersonal skills.
• Experience in working with high-net-worth clients.

Responsibilities

• Achieve sales objectives and client retention.
• Maintain high standards in retail excellence.
• Provide personalized luxury skincare consultations.
• Engage clients using La Prairie client-eling tools.
• Convey product knowledge effectively to clients.

Skills

Exceptional service mindset

Strong retail experience

Real passion for beauty and skincare

Affinity for luxury

Strong business acumen

Excellent interpersonal skills

Team player

Arabic speaker

Education

NVQ Certification

Job description

LA PRAIRIE – The Luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty. A place where heritage and creativity are infused with the values of care, passion, entrepreneurship and excellence. A place where dedicated and diverse professionals each contribute to an inspiring and unique environment. A place for careers to grow and flourish and where our sustainable foundation nourishes talents and futures.

Beauty Consultant, Harrods London

Location: London, GB, SW1X 7XL

Contract Type: Permanent - full-time

Are you an Arabic speaker who has a passion for luxury skincare? As a full‑time Beauty Consultant working at the La Prairie counter at Harrods, you will be our brand ambassador, ensuring a delightful and exceptional personalised skincare luxury service. You will build meaningful and long‑lasting relationships with our discerning clients while creating carefully curated experiences through consultations and events.

Main Accountabilities

• Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
• Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc.
• Ensure retail excellence is performed at all times, maintaining the highest standards of housekeeping and point‑of‑sale standards.
• Create a deep connection with the client to understand their needs, build trust and long‑lasting relationship.
• Pro‑actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times.
• Maintain the relationship through engaging the client via La Prairie client‑eling tools and systems.
• Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client.

Qualifications

• Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients.
• Strong retail experience.
• Real passion for beauty and skincare.
• Affinity for luxury, always striving for excellence.
• Strong business acumen to drive sales and go beyond business objectives.
• Ability to connect and engage with our discerning clients, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client‑centric customer service.
• Ability to be a great team player as part of a high‑impact team, driven by diverse thoughts and opinions.
• Arabic speaker is essential.
• NVQ Certification is desired.

In return, La Prairie offers.

• A competitive salary and discretionary commission scheme.
• 33 holiday days (including bank holidays).
• Generous product allocation & discount.
• Long Service Awards starting with 3 years service.
• A free product to try every time there is a new launch.
• Contributory pension scheme – 5% employer contribution.
• Employee referral bonuses.
• A range of opportunities to develop and grow personally and professionally.
• Annual performance reviews so you know your La Prairie career is going in the right direction.

Reports to: Business Manager

We look forward to receiving your application.