Bar and Restaurant Supervisor

Malmaison Hotel du Vin; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Edinburgh is seeking a Bar and Restaurant Supervisor. The role involves overseeing restaurant and bar operations, ensuring excellent guest experiences, and communicating with the kitchen and management. Successful candidates will have a background in busy food and beverage environments. Join us in creating memorable guest experiences, with opportunities for internal progression in a dynamic work environment.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off your bill in our Brasseries and Bistros

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Complimentary stays on anniversaries

Employee Assistance Programme

Qualifications

• Experience in a busy restaurant or bar environment is required.
• Ability to deliver excellent customer service and make guests smile.
• Flexibility to work various shifts including evenings and weekends.

Responsibilities

• Oversee restaurant and bar operations within the hotel.
• Control flow and communication between kitchen and management.
• Ensure a smooth and controlled dining experience for guests.

Skills

Experience in a busy restaurant or bar

Excellent customer service

Ability to communicate effectively

Job description

About the Location

Opened 1994

100 bedrooms

60‑seater Bar & Grill

5 private event spaces – largest seats up to 85

The first Malmaison opened its doors in 1994 in a former sailor’s retreat on the old docks of Leith. Perfectly placed on the bustling waterfront with a host of independent shops, stylish bars, cutting‑edge restaurants and the home of Royal Yacht Britannia, Leith has become one of the most exciting areas the city. Just 15 mins from the historic Royal Mile, for those wanting to explore the key attractions of the city, including Edinburgh Castle, Holyrood Palace, whilst enjoying the unrivalled cool of Edinburgh’s trendy coastal district.

About the Role

Job title: Bar and Restaurant Supervisor, Malmaison Edinburgh in Leith

Rate / Hours: £12.56 per hour basic pay + TRONC service charge

Type of Contract: permanent full time, 40hrs/week, morning and evening shifts

Free staff parking available

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails – almost as much as you do!

You will already have experience in working within a busy restaurant and/or bar and be looking for the next step in your career, you will be the face of the restaurant and bar within our hotel, you'll help control the flow, and communicate with the Kitchen and the management team to ensure smooth and controlled dining experience for our guests.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognised apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

We create memories that the guest will never forget. This could be the next step for you into a Head of Department position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save directly from your salary.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year round.
• We have moved to a chemical‑free cleaning system in our bedrooms and public areas and an enzyme‑based eco‑friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Equal Opportunity Statement

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.