Bank Contract - Ward Host

The Horder Centre; East Grinstead; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare facility in East Grinstead is seeking a motivated Ward Host to connect patients with catering services. This role involves handling meal orders, ensuring hygiene, and supporting kitchen operations. Ideal candidates will have communication skills, a patient-focused attitude, and preferably previous experience in healthcare or hospitality settings. This is a bank contract position with shifts from 7am to 7pm, offering £12.30 per hour.

Qualifications

• Experience in healthcare or hospitality settings.
• Willingness to complete any necessary training.

Responsibilities

• Take and communicate food and beverage orders for patients.
• Prepare trays and trolleys for meal service.
• Ensure high standards of hygiene and food safety.
• Support kitchen operations during peak periods.

Skills

Team player

Excellent communication skills

Friendly personality

Flexibility with working hours

Basic knowledge of safeguarding practices

Familiarity with Microsoft Office

Education

Level 2 Food Safety training (preferred)

Job description

Join the 5-star team at The McIndoe Centre, where exceptional care goes beyond clinical treatment. We’re looking for a motivated and personable Ward Host to be a key link between our patients and the catering team—ensuring every meal is served with care, attention to detail, and a smile.

You’ll play an essential role in creating a positive patient experience, from taking and delivering meal orders to maintaining high standards of hygiene and food safety. As the friendly face of our catering service, you’ll also support the kitchen team during peak periods and help ensure our service runs smoothly from start to finish.

This is an exciting opportunity to work in a supportive, professional environment where your work truly matters—and where there’s plenty of room to grow and develop.

What you’ll be doing

• Taking and communicating food and beverage orders for patients, visitors, and staff
• Preparing trays and trolleys for meal service based on specific dietary needs
• Supporting kitchen operations by serving, preparing cold dishes, and restocking service areas
• Ensuring high standards of hygiene, food safety, and customer satisfaction
• Attending training in food hygiene, allergen awareness, and health & safety
• Playing an active role in patient feedback and service improvement

About you

• A team player with excellent communication skills
• Enthusiastic, dependable, and ready to get stuck in
• Flexible with working hours, including weekends and evenings
• Aligned with our values: Caring, Friendly, Quality, Integrity, Pride
• Willing to complete Level 2 Food Safety training (training provided if needed). Bonus if you already have completed certificate!
• Basic knowledge of safeguarding practices
• Familiarity with Microsoft Office
• Experience in healthcare or hospitality settings
• A friendly, patient-focused personality

Location: The McIndoe Centre, East Grinstead
Contract type: Bank
Shift patterns: Availability between 7am–3pm / 11am–7pm Monday to Sunday
Salary: £12.30 per hour

Right to work in the UK
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare.

At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law.

As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process.

In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.