Automotive Warranty Advisor – Chester (Flexible Hours)

Mesh-AI Limited; Chester; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading automotive retailer is searching for a Warranty Advisor for their Chester dealership. The ideal candidate will have a technical background in the automotive industry and experience with warranty claims. This role is critical for processing warranty claims and ensuring customer satisfaction. The company offers competitive salaries, generous leave, and comprehensive benefits, including health insurance and career development opportunities.

Benefits

Competitive salaries with structured pay scales

Generous annual leave

Enhanced family leave

Techscheme for discounted technology purchases

Eyecare vouchers

Smart Health – 24/7 GP access

Dental insurance

Critical illness cover

Discounted gym memberships

Travel insurance

Access to home and technology vouchers

Exclusive retail and lifestyle discounts

Qualifications

• Technical background in the automotive industry is preferred.
• Ability to build relationships and communicate professionally with customers.

Responsibilities

• Examine completed warranty repair orders.
• Prepare claim forms and supporting material.
• Ensure maximum return from the manufacturer on warranty work.
• Keep accurate records of warranty submissions and customer contributions.

Skills

Customer service expertise

Attention to detail

Strong organization skills

IT skills

Tools

Microsoft Office

Job description

A leading automotive retailer is searching for a Warranty Advisor for their Chester dealership. The ideal candidate will have a technical background in the automotive industry and experience with warranty claims. This role is critical for processing warranty claims and ensuring customer satisfaction. The company offers competitive salaries, generous leave, and comprehensive benefits, including health insurance and career development opportunities.