Automotive Service Manager — Lead Team & Excel

Mesh-AI Limited; Tees Valley; On-site; GBP 46,000 - 55,000; Full time

Job summary

A leading automotive retailer in the UK is seeking an ambitious Service Manager for their Teesside location. The role entails overseeing the service department, ensuring top-notch customer service while leading and training a motivated team. Key responsibilities include performance monitoring and fostering strong customer relationships. Ideal candidates will have experience in automotive services, strong leadership skills, and a commitment to customer satisfaction. Attractive salary and benefits are offered, including enhanced family leave and health insurance.

Benefits

Competitive salary

Generous annual leave

Health insurance

Discounted gym memberships

Enhanced family leave

Qualifications

• Previous experience in a managerial role within automotive services.
• Strong understanding of customer service principles.
• Ability to coach and motivate teams.

Responsibilities

• Lead the service team and model customer service excellence.
• Manage department performance and implement improvement plans.
• Guide and train service staff to achieve their potential.

Skills

Customer service excellence

Team leadership

Performance management

Communication

Job description

A leading automotive retailer in the UK is seeking an ambitious Service Manager for their Teesside location. The role entails overseeing the service department, ensuring top-notch customer service while leading and training a motivated team. Key responsibilities include performance monitoring and fostering strong customer relationships. Ideal candidates will have experience in automotive services, strong leadership skills, and a commitment to customer satisfaction. Attractive salary and benefits are offered, including enhanced family leave and health insurance.