Auto Aftersales Manager: Lead Service & Parts

BMW; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive retailer in the UK is seeking an Aftersales Manager to oversee the aftersales department and manage teams of vehicle technicians and service advisors. You will be responsible for providing exemplary customer service and ensuring performance targets are met. The ideal candidate will have previous experience in the automotive industry and strong organizational skills to effectively meet deadlines and motivate your team. This position also offers a competitive benefits package including health access and enhanced holiday allowances.

Benefits

24/7 online access to healthcare

Car purchasing and lease schemes

Enhanced holiday allowance

Paid day off for your birthday

Company share purchase plan

Loan plans for colleagues

Colleague referral payments

Industry leading family friendly policies

Training and development options

Qualifications

• Previous experience in the automotive industry.
• Comprehensive knowledge of the motor trade.
• Ability to influence and motivate a team.
• Maintain methodical and logical workload management.
• Capable of meeting deadlines and prioritising tasks.

Responsibilities

• Manage aftersales teams including parts and service advisors.
• Coach and motivate team members.
• Monitor performance against targets and budgets.
• Analyse performance areas and provide guidance.

Skills

Communication skills

Organisational skills

Motivating a team

Analytical skills

Job description

A leading automotive retailer in the UK is seeking an Aftersales Manager to oversee the aftersales department and manage teams of vehicle technicians and service advisors. You will be responsible for providing exemplary customer service and ensuring performance targets are met. The ideal candidate will have previous experience in the automotive industry and strong organizational skills to effectively meet deadlines and motivate your team. This position also offers a competitive benefits package including health access and enhanced holiday allowances.