Associate Professional Services Consultant

LexisNexis; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A global risk management firm is seeking an Associate Professional Services Consultant to deliver and configure Fircosoft applications for clients. This role involves overseeing project management tasks, ensuring compliance, and providing training for users. The ideal candidate should have project management skills, technical implementation experience, and strong stakeholder management capabilities. Benefits include generous holidays, health screening, and a competitive pension scheme.

Benefits

Generous holiday allowance

Health screening and private medical benefits

Life Assurance

Contributory pension scheme

Employee discount scheme

Access to extensive learning resources

Qualifications

• Experience in project management with a focus on stakeholder management.
• Technical expertise in software implementations and configuration.
• Strong troubleshooting skills in customer service scenarios.

Responsibilities

• Ensure project management work is well defined and changes are managed.
• Oversee planning, development, and installation of Fircosoft products.
• Understand compliance and sanctions risk management.

Skills

Project management skills

Technical implementation experience

Stakeholder management

Job description

Project-Program Management Associate Professional Services Consultant

Associate Professional Services Consultant

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximise operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com

About our Team You will be part of an international team delivering implementations for LexisNexis Risk Solutions clients.

About the Role: As an associate consultant you will deliver installs and configure all Fircosoft applications to specified requirements and provide technical training and transfer of knowledge.

Responsibilities

• Ensuring project Management work is well defined and changes to requirements are managed. Issues arising are tracked and dealt with in a timely fashion, customer satisfaction is attended to throughout the engagement.
• Overseeing the planning, development and installation of Fircosoft products to meet the clients’ business needs.
• Showing a good understanding of compliance and sanctions risk management, relating it to product and service within the firm.
• Understanding customer use cases and requirements and in turn apply best practices for those customer implementations.
• Delivering, installing, and configuring all Fircosoft applications to specified requirements and provide technical training and transfer of knowledge.
• Determining the types of products and services required by clients and troubleshoots customer issues during implementation.

Requirements

• Have project management skills and experience.
• Have significant exposure to technical implementation.
• Have a vast range of technical knowledge.
• Demonstrate good internal and external stakeholder management experience.

Benefits

• Generous holiday allowance with the option to buy additional days.
• Health screening, eye care vouchers and private medical benefits.
• Life Assurance.
• Access to a competitive contributory pension scheme.
• Save As You Earn share option scheme.
• Travel Season ticket loan.
• Electric Vehicle Scheme.
• Maternity, paternity and shared parental leave.
• Employee Assistance Programme.
• Access to emergency care for both the elderly and children.
• RECARES days, giving you time to support the charities and causes that matter to you.
• Access to employee resource groups with dedicated time to volunteer.
• Access to extensive learning and development resources.
• Access to employee discount scheme via Perks at Work.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.