Associate Director, Business Process

Gilead Sciences; Cambridge; On-site; GBP 70,000 - 100,000; Full time

Job summary

A global biopharmaceutical company is seeking an Associate Director, Business Process in Cambridge, UK. This role involves creating business process models, facilitating workshops, and leading initiatives to improve quality and compliance in R&D. The ideal candidate is experienced in business process management and possesses strong analytical and leadership skills. This is a full-time position offering a competitive salary.

Qualifications

• Significant experience in the biopharma industry related to quality, compliance.
• Experience in leading continuous improvement activities.
• Ability to create technical documents including policies and procedures.

Responsibilities

• Facilitate workshops to gather input for process design.
• Create and validate future state process flows.
• Engage with system owners for implementation and integration.

Skills

Facilitation skills

Business Process Management methodologies

Analytical skills

Risk management principles

Negotiation skills

Education

BA/BS or advanced degree in life sciences or related field

Tools

Microsoft Visio

Signavio

MS Project

Job description

Associate Director, Business Process

United Kingdom - Cambridge Research Regular

Associate Director, Business Process, Cambridge UK

FUNCTION: R&D Quality, Central Quality Services

POSITION OVERVIEW:

Create business process models within the process modeling methodology framework by analyzing a number of sources (SMEs, documentation and previous Visio/SIPOC maps). In addition, the Process Engineer will be expected to facilitate workshops, fact-finding interviews, project management activities, and other necessary activities to gather and synthesize information into their process models .

RESPONSIBILITIES:

• Exceptional facilitation skills to gather SME input to design clear articulation of end-to-end process for assigned business process – must be able to work with a variety of stakeholders at all levels within Research and Development and drive alignment to a common vision / goal
• Expertise in Business Process Management (BPM) methodologies, techniques, and methods, including but not limited to Six Sigma, Lean, BP Trends, Hammer and Rummler-Brache and / or Agile
• Create Signavio model design and accurate process attributes
• Excellent analytical and abstraction reasoning skills, as well as problem solving ability to drive productive process mapping working sessions with stakeholders
• Strong understanding of procedural document hierarchy to translate (e.g., SOP) into L1-L3 process maps
• Reconciliation – able to reconcile procedure-based maps with actual ways of working
• Gap Analysis – determine and validate issues, risks, gaps, bottlenecks
• Process Profiles: creation of SIPOC-based process profiles
• Creation of To-be Process Maps – Leverage above materials to create and validate future state process flows; able to analyze and translate live workshop discussion and sources (SME interviews, documentation and previous Visio/SIPOC maps) into process flows
• Proactively engage system owners and IT for system implementation and integration with business
• Knowledge and application of core process mapping methodologies and tools (e.g., flow charts, value stream maps, SIPOC, swimland diagrams)
• Strong understanding of risk management principles; ability to define, minimize and mitigate risks during process mapping
• Strong understanding of capability layers and ability to distinguish business process from system functionality and requirements
• SME to Enable Documentation – Participate in creation and review of new / updated GxP procedures
• Advanced skill level with Microsoft Visio
• Experience with Signavio – Business Process Management System
• Advanced skill level in Microsoft Word, PowerPoint and Excel
• Experience with project management approaches and tools with specific experience with MS Project and SmartSheets preferred
• Exceptional listening and communication skills, both written and verbal
• Prior experience as business analyst or business / systems architect
• Experience writing technical documents such as policies, standard operating procedures, work instructions and / or detailed manuals

REQUIREMENTS:

We are all different, yet we all use our unique contributions to serve patients. Please see the following for the qualifications and skills we seek for this role.

BA/BS or advanced degree in life sciences, information technology, library science, analytics or related field with significant relevant experience in the biopharma industry, including significant experience working in quality, compliance or a related field. Significant experience leading continuous improvement or related activities. Experience authoring quality and compliance related policies and procedures and responding to audit/ inspection findings.

Knowledge & Other Requirements

• Demonstrates advanced business knowledge and analytical skills, as evidenced by strengths in assessing complex information and understanding the quality and compliance implications.
• Strong leadership presence with demonstrated ability to lead without authority and influence programs, projects and/or initiatives.
• Strong interpersonal skills and understanding of team dynamics.
• Strong negotiation and conflict resolution skills.
• When needed, ability to travel.

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Job Requisition ID R0045491

Full Time/Part Time Full-Time

Job Level Associate Director

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