Assistant Store Manager - Luxury Retail Leadership & Growth

Swarovski; Dudley; On-site; GBP 100,000 - 125,000; Full time

Job summary

A luxury retail company in Dudley is seeking an experienced Assistant Store Manager to provide exceptional customer service and lead a passionate team. You will strive for excellence in every customer interaction and support the recruitment and coaching of team members to drive sales. Ideal candidates should have experience in a multicultural retail environment and a keen interest in luxury fashion. This role offers competitive salary, monthly bonuses, and generous employee benefits.

Benefits

Competitive salary

Monthly bonus scheme

Generous staff discount

Enhanced holiday entitlement

Access to Employee Assistance Programme

Qualifications

• 1–2 years’ experience in a multicultural retail environment.
• Experience/keen interest in luxury fashion, cosmetics, or lifestyle brands.
• Ability to establish trustful relationships.

Responsibilities

• Strive for excellence in customer interactions.
• Support recruitment, coaching, and team motivation.
• Implement monthly service and sales plans.

Skills

Leadership and coaching skills

Digital proficiency

Customer relationship building

Job description

A luxury retail company in Dudley is seeking an experienced Assistant Store Manager to provide exceptional customer service and lead a passionate team. You will strive for excellence in every customer interaction and support the recruitment and coaching of team members to drive sales. Ideal candidates should have experience in a multicultural retail environment and a keen interest in luxury fashion. This role offers competitive salary, monthly bonuses, and generous employee benefits.