Assistant Store Manager - London Pipeline

Alo, LLC.; City of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail company in London is looking for an Assistant Store Manager. This role involves overseeing the Sales & Service team, enhancing customer experience, and managing operational efficiency. Candidates should have prior leadership experience in retail, strong communication skills, and a business-oriented mindset. This full-time position requires flexibility for various shifts.

Qualifications

• Prior leadership experience in retail or related industry.
• Working knowledge of MS Office (Word, Excel and Outlook).
• Extraordinary interpersonal and communication skills.

Responsibilities

• Investigate and root cause sales opportunities.
• Oversee Sales & Service team to ensure exceptional guest experiences.
• Establish internal & external pipelines through succession planning.

Skills

Leadership in retail

Interpersonal communication

Time management

Entrepreneurial mindset

Agility in changing environments

Tools

MS Office

Job description

Overview

Assistant Store Manager - London Pipeline. Join to apply for the Assistant Store Manager - London Pipeline role at ALO.

WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

This is an evergreen job post. We are always hiring great talent for this role, even if there isn’t an immediate opening.

Responsibilities

• Sales & Service Leader: Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team

• Business Leader: Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, monitor and partner with General Manager to manage the budget, reporting and other business data, including metrics (e.g., Expenses, Sell-Thru) and inform planning processes
• Future planning workflow business needs to protect optimal performance

• People Leader: Ensure that the Sales, Service, and Community team exudes Alo's mission and Guiding Principles to communicate who we are, what we do and why we do what we do
• Lead a team through accountability, ongoing coaching, development of talent, and elevating effective communication across Operations and Visual teams
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager

• Business Partner: Oversee the execution of deliverables on the Alo Sales and Service Model, protect operational efficiency
• Collaborate and implement General/Store Manager’s vision and work cross-functionally with business partners to support organizational goals
• Demonstrate ability to navigate the organization balancing business need and brand culture

Qualifications

• Prior leadership experience in retail or related industry
• Working knowledge of MS Office (Word, Excel and Outlook)
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with ability to handle multiple tasks in a changing environment
• Highly motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies Alo’s Guiding Principles
• Seniority Level: Mid-Senior level

Candidates must have the right to live and work in the UK.

Additional Details

• Sales & Service Manager Schedule: Full-time, 40-hour workweek (5 days) with 75% of hours on the retail floor coaching and developing the team. Full-time employees should be available for opening, closing and weekend shifts.

Diversity and Inclusion As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status protected by law. We are committed to Inclusion, Diversity and Equal Opportunities policy and flexible working.

Interview Process adjustments If you require reasonable adjustments to any part of our recruitment process, please share those requirements with us when applying or by emailing [e-mail]. We will strive to accommodate a fair assessment process.

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