Assistant Store Manager – Lead a High-Energy Coffee Team

Scoffs Group; Southampton; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading coffee franchise in Southampton is seeking an Assistant Store Manager to support daily operations and lead a team. The role requires a passion for coffee, excellent customer service skills, and the ability to inspire and motivate others. You will oversee shifts, maintain operational standards, and drive team performance. Perks include employee discounts, pension contributions, and training opportunities. This is a great opportunity for those looking to advance in their hospitality career.

Benefits

Instant Perks with Boostworks

Employee Assistance Programme

Wagestream Access

Company Pension Scheme

Training and apprenticeships

Free Lunch & Drinks on Shift

Discounts on & off shift

Long service awards

Store-wide bonuses

Celebration of milestones

Qualifications

• Passion for coffee and excellent customer service.
• Strong people skills and a commercial mindset.
• Previous experience supervising shift teams preferred.

Responsibilities

• Act as shift leader, overseeing all aspects of the store.
• Drive a positive team culture and coach Baristas.
• Ensure the perfect coffee and maintain brand standards.

Skills

People skills

Customer service

Coaching

Leadership

Communication

Job description

A leading coffee franchise in Southampton is seeking an Assistant Store Manager to support daily operations and lead a team. The role requires a passion for coffee, excellent customer service skills, and the ability to inspire and motivate others. You will oversee shifts, maintain operational standards, and drive team performance. Perks include employee discounts, pension contributions, and training opportunities. This is a great opportunity for those looking to advance in their hospitality career.