Assistant Store Manager

OKA; United Kingdom; On-site; GBP 100,000 - 125,000; Full time

Job summary

A homeware retailer in the UK seeks a dedicated individual to assist the Store Manager in operational oversight and team support. The ideal candidate will ensure high standards of presentation and uphold the brand's quality while providing exceptional customer service. Must possess strong selling skills, be reliable, and have a passion for the brand. Flexibility in working hours is essential to meet sector demands. Join us to be a part of a dynamic team focused on customer satisfaction.

Benefits

Discretionary company bonus scheme

Responsibilities

• Support the Store Manager in overseeing operational aspects.
• Work collaboratively with host store management.
• Assist with scheduling and staffing levels.
• Uphold OKA brand standards at all times.
• Ensure store environment reflects OKA quality.

Skills

Extensive selling skills

Ability to motivate others

Flexible approach to working hours

Tenacious and hardworking

Creative problem-solving

Passion for the brand

Job description

Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.

Responsibilities

• Support the Store Manager in overseeing all operational aspects of the concession, ensuring high standards of presentation, merchandising and stock management in line with OKA brand guidelines.
• Work collaboratively with the host store management and teams to maintain smooth operations.
• Assist with scheduling, maintaining staffing levels, and supporting team performance
• Uphold and represent OKA brand standards at all times within the concession.
• Ensure the store environment consistently reflects the quality, creativity and personality of the OKA brand.

Customer First

Put the Customer First - provides exceptional internal and external customer service at all touchpoints

Qualifications

• Extensive selling skills and the ability to motivate others
• Flexible approach to working hours as the sector demands
• Tenacious, hardworking and reliable
• A creative, p roblem-solvin g spirit
• Passion for the OKA brand
• Eligibility for a discretionary company Bonus Scheme