Assistant Store Manager

Afm Marketing; Leicester; On-site; GBP 27,000 - 28,000; Full time

Job summary

A leading retail company in the East Midlands seeks an Assistant Store Manager. This full-time role requires a minimum of 2 years retail management experience and a passion for customer service. Responsibilities include supporting the Store Manager to achieve business performance and develop a strong team. Competitive salary of £27,000 - £28,000, alongside generous benefits including staff discounts and bonuses.

Benefits

50% staff discount on products

Up to 25 days holiday

Quarterly store bonus

Gym discounts

Ongoing development opportunities

Qualifications

• Minimum 2 years retail management experience.
• Experience in fragrance and beauty retail is desirable.
• Excellent communication and leadership skills.

Responsibilities

• Support the Store Manager in business performance and service excellence.
• Make commercial decisions to achieve sales and profit targets.
• Develop a highly effective team through coaching and training.

Skills

Retail management experience

Communication skills

Leadership style

Commercial acumen

Customer-centric approach

Job description

Assistant Store Manager – East Midlands, full‑time (37.5 hours), permanent. Start date January 2026.

Salary: £27,000 - £28,000.

What We Offer

• 50% staff discount on Molton Brown products
• Up to 25 days holiday (based on service) + Bank Holidays
• A day off on your birthday
• Quarterly store bonus up to 0.70% of retail sales if targets are met
• Free product allocation every quarter (up to 5 items)
• Enhanced family leave
• Company health allowance
• Gym discounts
• Wellbeing support
• Ongoing development opportunities
• Company that values your voice and opinion
• Recognition awards
• Access to e‑Learning platform (qualifications, certifications, memberships)

Role Responsibilities

• Support the Store Manager as a key driver of business performance and customer service excellence
• Apply strategic and analytical thinking to make commercial decisions that help the store achieve sales, KPI’s, and profit targets
• Deliver the principles of our customer service programme, model excellence, and motivate others to achieve
• Help develop a highly effective team through coaching, training, and empowering staff

Ideal Candidate

• Minimum 2 years retail management experience
• Experience in fragrance and beauty retail is desirable
• Excellent communication skills
• Engaging and successful leadership style
• Proven commercial acumen
• Customer‑centric approach
• Flexible working arrangements; willing to travel to other stores

Company Overview

Molton Brown is part of Kao, founded in Japan in 1887, known for high‑quality products and a commitment to quality, innovation, and environmental respect. Our corporate philosophy, the Kao Way, guides us to act with integrity and treat each other with trust and respect.

How We Work

Selected for the World's Most Ethical Companies for 19 consecutive years, we hold strong corporate values, never compromise on quality, and collaborate to achieve our goals.

Hiring Process

Kao embraces diversity and welcomes applications from the global community.

Learn More

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