Assistant Service Manager — Lead Auto Team & Customer Care

Hireology; Rochester; On-site; GBP 37,000 - 53,000; Full time

Job summary

A reputable automotive dealership in Rochester is seeking an Assistant Service Manager to lead their service department. In this role, you’ll inspire your team, ensure excellent customer experiences, and optimize operations. Ideal candidates will have experience in automotive service management, strong leadership skills, and a tech-savvy approach. Enjoy a competitive compensation and benefits package, including paid time off, 401(k) matching, and health insurance. Join us to drive success!

Benefits

Paid time off (PTO)

401(k) with company match

Medical, dental, and vision insurance

Health Savings Account (HSA)

Employee Assistance Program

Employer-paid life insurance

Opportunities for advancement and professional development

Qualifications

• Experience in automotive service management or dealership operations preferred.
• Strong leadership and communication skills are essential.
• Ability to thrive in a fast-paced environment while keeping cool under pressure.

Responsibilities

• Lead and inspire the service department team to deliver exceptional service.
• Ensure customer satisfaction by addressing concerns effectively.
• Optimize operations for efficient service department functioning.

Skills

Leadership and communication skills

Automotive service management

Ability to thrive in a fast-paced environment

Tech-savvy

Passion for customer satisfaction

Tools

Dealership software

Microsoft Office

Job description

A reputable automotive dealership in Rochester is seeking an Assistant Service Manager to lead their service department. In this role, you’ll inspire your team, ensure excellent customer experiences, and optimize operations. Ideal candidates will have experience in automotive service management, strong leadership skills, and a tech-savvy approach. Enjoy a competitive compensation and benefits package, including paid time off, 401(k) matching, and health insurance. Join us to drive success!