Assistant Restaurant Manager

Hilton Worldwide, Inc.; Woking; On-site; GBP 32,000; Full time

Job summary

A leading hospitality company seeks an Assistant Restaurant Manager in Woking. You will oversee operations at multiple outlets, ensuring exceptional service standards and managing a dedicated team. Key responsibilities include controlling customer flow, maximizing sales, and maintaining brand quality. Ideal candidates will have experience in food and beverage service and team supervision. This role offers a competitive salary and a commitment to personal development and sustainability. Join us in making each guest's stay extraordinary.

Benefits

Salary of £32,000 a year

Uniform provided and laundered

Free and healthy meals when on duty

Personal Development programmes

Team Member Travel Program

High street discounts

28 days holiday increasing yearly

Discounted dental and health cover

Qualifications

• Previous experience in organizing food and beverage service in various outlets.
• Experience supervising a team is desirable.
• Flexibility to respond quickly and positively to different work situations.

Responsibilities

• Manage food and beverage service to meet high standards.
• Control customer flow and interaction between front and back-of-house.
• Ensure team members maximize sales opportunities.
• Maintain brand standards and high levels of customer service.

Skills

Organising food and beverage service

Supervising a team

Flexibility

Delegation skills

Developing others

Job description

Job Description - Assistant Restaurant Manager (HOT0C6TN)

Work Locations

Hilton Woking, Church Street West, Woking, GU21 6AX

Welcome to a world of opportunities at the UK’s #1 Great Place to Work 2025, as voted by our team members! Get ready to be part of something truly extraordinary at Hilton Woking. Join us on our journey, where we are committed to fostering a unique team culture, becoming an integral part of the community, and embracing sustainable practices in everything we do.

Our hotel showcases 189 guest rooms, including 12 exclusive suites. Guests will immerse themselves in the warm ambiance of our lobby bar, GLOW, indulge in culinary delights at the all-dining restaurant, OXBO, and enjoy breathtaking views at the chic Sky Bar, LOFT. The success of our hotel relies on hosting Meetings & Events for up to 500 guests, making it imperative to assemble a high‑performing team committed to delivering the ultimate guest experience across all areas of our business.

A WORLD OF REWARDS

• Salary of £32,000 a year
• Uniform provided and laundered
• Free and healthy meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Modern and inclusive Team Member’s areas

Travel – We encourage where possible to embrace green travel to work as a powerful way to make a positive impact on the environment and your community. You can opt for biking, walking, carpooling, or using public transportation to reduce your carbon footprint, ease traffic congestion, and promote a healthier lifestyle. As the hotel does not own a car park, a permit can be purchased for a yearly annual fee or daily payment directly to the car park.

What will I be doing?

An Assistant Restaurant Manager oversees all Food and Beverage operations, including OXBO Restaurant, OXBO Bars, GLOW Café & Room Service to ensure high standards of quality and service.

• Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards
• Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
• Ensure Team Members maximise all sales opportunities
• Ensure Team Members consistently maintain brand standards and high levels of customer service
• Handle all customer inquiries in an appropriate and professional manner
• Accurately manage all transactions during service
• Manage Team Member schedules, stock, and wastage levels

What are we looking for?

An Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our guests and collaboratively with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in organising food and beverage service in a range of outlets
• Experience in supervising a team
• Flexibility to respond quickly and positively to a range of work situations
• Ability to demonstrate delegation skills
• A passion for developing others to be part of a winning team

EVERY JOB MAKES THE STAY

At Hilton, It Matters Where You Stay, but the Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all.