Assistant Relationship Manager

Secure Trust Bank PLC; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services provider in Manchester seeks an Assistant Relationship Manager to support a diverse portfolio of clients. The role involves high-level customer service and account management duties. Suitable candidates will demonstrate communication skills and a proactive approach, ideally having experience in financial services or commercial banking. The position offers a competitive salary along with benefits such as an annual bonus scheme, life assurance, and extensive training opportunities.

Benefits

Annual bonus scheme

Life assurance

Matched pension contributions

25 days annual leave plus bank holidays

Wellbeing hour

Flexible benefits

Free fruit and hot drinks

Paid volunteering days and matched charity fundraising

Qualifications

• Experience or knowledge of financial services or commercial banking is preferred.
• Demonstrated interest in the financial services industry.
• Willingness to engage in ongoing training and development.

Responsibilities

• Manage a diverse portfolio of clients.
• Provide high-level service and support to the relationship management team.
• Undertake a broad range of account management duties.

Skills

Excellent communication skills

Customer service skills

Proactivity

Attention to detail

Job description

What you will do

We are looking for an Assistant Relationship Manager to join our Commercial Finance team. You will have responsibility for providing a high level of service and support to our relationship management team and will look after a diverse portfolio of clients, undertaking a broad range of account management duties including

What you will bring

We are looking for individuals who want to build a career in financial services, ideally you will have had some experience or knowledge of financial services or commercial banking but if you can demonstrate a great attitude and genuine interest in the industry then we will be just as keen to hear from you. Excellent communication & customer service skills are essential as you will be the first point of contact for our clients, proactivity and attention to detail are also highly desirable.

If successful you will receive a comprehensive induction and training programme to ensure you have the expert knowledge and confidence to service our customer’s needs. As part of on‑going development for you we will work with you to design a development plan that is unique to your own requirements that will help you grow not only in the team but also within the business.

How you will be rewarded

Along with a competitive salary you also get;

• Annual bonus scheme
• Life assurance
• Matched pension contributions
• 25 days annual leave plus bank holidays and your birthday off, on us!
• A wellbeing hour to spend doing whatever makes you happy
• A wide range of flexible benefits from Cycle2Work to private healthcare
• Free fruit and hot drinks throughout the day
• Paid volunteering days and matched charity fundraising

At Secure Trust Bank you will not be a small cog in a big wheel, you will have the autonomy to use your skills and experience to drive our business forward and have a tangible effect on our success. In return you will receive a competitive salary package, inclusion in the company bonus scheme, share save scheme and a suite of flexible benefits and discounts that you can opt into to suit your lifestyle, from gym membership to private medical cover. As a business we celebrate achievement and have a range of generous recognition schemes that reward both individual and team successes. We also offer free fruit, hot & cold drinks throughout the day and dedicated breakout areas. We offer excellent in‑house training and development schemes and a range of external qualifications to enable your progression and career development. Every single member of our team has a personal development plan to help them achieve their goals, whatever their career ambitions.