Assistant Manager The Spiritualist Glasgow 15d Glasgow 30,000 Plus Tronc

McLarens on the Corner; Glasgow; On-site; GBP 30,000; Full time

Job summary

A popular venue in Glasgow is seeking an experienced Assistant Manager to maintain high customer satisfaction and assist in daily operations. The ideal candidate will have strong leadership, communication skills, and a focus on customer service. This role offers a salary of £30,000 plus additional employee benefits including discounts and annual leave.

Benefits

Staff discount ranging from 25% to 50% on F&B

Employee Assistant Programme

Extra annual leave days

Qualifications

• Ability to lead, support, and motivate a team.
• Strong verbal and written communication skills.
• Capability to handle challenges and make sound decisions.
• Excellent ability to prioritise tasks and manage workloads.
• A strong focus on delivering outstanding customer service.

Responsibilities

• Maintain high levels of customer satisfaction.
• Assist in overseeing day-to-day operations.
• Support in training and managing staff.
• Monitor inventory levels and order supplies.
• Ensure adherence to company policies and safety standards.

Skills

Leadership & Teamwork

Communication Skills

Problem-Solving & Decision-Making

Time Management & Organisation

Customer Service Skills

Job description

The Spiritualist Glasgow is hiring an Assistant Manager on £30,000 PLUS Tronc

Assistant Manager Duties

• Customer Service Excellence – Maintain high levels of customer satisfaction by handling queries, resolving complaints, and ensuring excellent service delivery.
• Supporting Daily Operations – Assist the Manager in overseeing the day-to-day running of the business, ensuring smooth and efficient operations.
• Team Supervision & Development – Support in training, and managing staff, fostering a positive and high-performing work environment.
• Stock & Resource Management – Monitor inventory levels, order supplies, and ensure the business has the necessary resources to operate effectively.
• Compliance & Health & Safety – Ensure the team adheres to company policies, industry regulations, and health & safety standards at all times.

Required Skills

• Leadership & Teamwork – Ability to lead, support, and motivate a team while working collaboratively to achieve business goals.
• Communication Skills – Strong verbal and written communication skills to interact effectively with staff, customers, and stakeholders.
• Problem‑Solving & Decision‑Making – Capability to handle challenges, resolve issues efficiently, and make sound decisions under pressure.
• Time Management & Organisation – Excellent ability to prioritise tasks, manage workloads effectively, and maintain attention to detail.
• Customer Service Skills – A strong focus on delivering outstanding customer service, handling queries, and ensuring customer satisfaction.

Benefits

On top of pay - also included is our wider benefits such as:

• Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
• Employee Assistant Programme
• Extra annual leave days gathered through service

Plus so much more!

We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.

Applying for Signature

If this sounds like something you want to be a part of, apply today by sending in your CV.

Signature Group have 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.

Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.