Assistant, Facilities (FCS56)

Holland & Barrett; Manchester; On-site; GBP 29,000; Full time

Job summary

A leading health and wellness retailer is looking for a motivated individual for a facilities role at their Manchester office. The position involves greeting visitors, assisting with meetings, and maintaining office supplies. Ideal candidates will have customer service experience and good Microsoft Office skills. This is a full-time position with a contract lasting until May 2026, offering a competitive salary and benefits.

Benefits

Final salary pension scheme

Generous annual leave

Qualifications

• Experience in a customer-facing role is essential.
• Good working knowledge of Microsoft Office including Outlook and Teams is required.
• Ability to prioritize tasks and communicate effectively within a team is crucial.

Responsibilities

• Greet staff and visitors at the office.
• Assist with arrangements for meetings and raise purchase orders.
• Maintain supplies of stationery and office refreshments.
• Record planned and reactive maintenance, reporting any issues.

Skills

Customer service experience

Microsoft Office knowledge

Reliability and approachability

Team communication skills

Job description

Contract and Compensation

Fixed term until 31 May 2026, working 35 hours per week. Salary: £28,662 per annum plus benefits including a final salary pension scheme and generous annual leave.

Location

Manchester (office based)

Role Overview

The Estates and Facilities Team is looking for a highly motivated individual to provide an efficient, courteous and professional facilities service to staff and visitors at our Head Office in Manchester.

Responsibilities

• Greet staff and visitors
• Assist staff with arrangements for meetings
• Raise purchase orders
• Keep accurate and up to date records
• Maintain supplies of stationery and office refreshments
• Deal with mail
• Monitor cleaning standards
• Record planned and reactive maintenance; report maintenance issues
• Contribute to maintaining a healthy and safe environment for staff and visitors
• Communicate effectively at all levels both face to face and by email
• Be available for 8-hour days at the office; occasional out of usual hours work may be required with notice

Qualifications & Skills

• Experience in a customer facing role
• Reliable, approachable and helpful
• Good working knowledge of Microsoft Office including Outlook and Teams
• Ability to prioritise tasks and operate and communicate effectively within a small team
• Knowledge of health and safety in a working environment desirable

Equality, Diversity & Inclusion

Arts Council is committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. We welcome applicants from all backgrounds. If there are any adjustments that would support you in your application, please let us know when you apply. Disabled candidates and those with long‑term conditions or neurodivergent candidates may be eligible for the ‘Offer an Interview’ scheme.

Recruitment Information

Job ref: FCS56
Closing date: 05:00pm, Monday 05 January 2026
Interviews: (In‑person) W/C Monday 12 January 2026
We do not accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact [e-mail]