Assistant Counter Manager

The Estee Lauder Companies Inc.; Liverpool; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leader in prestige beauty seeks an Assistant Counter Manager in Liverpool. This role involves supporting the Store Manager in leading and coaching Sales Associates to achieve sales and customer service targets. Ideal candidates will have retail experience, strong customer service skills, and a passion for coaching others. This position offers full-time employment with a competitive remuneration package.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience with a proven track record of coaching/mentoring.
• Experience including inventory management and cash reconciliation.
• Ability to work retail hours in a fast-paced environment.

Responsibilities

• Support the Store Manager to lead, coach, and develop the team.
• Achieve sales, customer service, and operational targets.

Skills

Supervisory skills

Coaching

Retail operations

Customer service

Point-of-sale software

Microsoft Office

Job description

Description

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast‑paced retail environment. If you are an ambitious, high‑performing self‑starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long‑term, fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• Ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
• Previous experience with retail point‑of‑sale software
• Proficiency in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend an interview

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Sales and Business Development

Industry

Personal Care Product Manufacturing