Area Manager Store Team · Brentford, Chiswick, Isleworth

Space Station PLC; Brentford, Chiswick, Isleworth; On-site; GBP 47,000 - 50,000; Full time

Job summary

A prominent storage solutions company in Brentford seeks an Area Manager to oversee multiple sites. The successful candidate will lead and develop staff, maximize sales while providing exceptional customer service. Key responsibilities include achieving growth targets, training employees, and ensuring adherence to company policies. Competitive benefits include a bonus scheme and extensive holiday time.

Benefits

Staff discount on storage and retail products

Training and development programme

Great bonus scheme

Contributory pension scheme

30 days holiday, including bank holidays

Employee ‘free perks’ scheme

Additional benefits after a qualifying period

Qualifications

• Proven sales track record.
• Ability to thrive in a team environment.
• High-level communication and numeracy skills.

Responsibilities

• Convert sales and assist customers with decisions.
• Achieve sales targets and manage store growth.
• Recruit and train staff to high standards.

Skills

Goal oriented

Excellent communication skills

Customer service skills

Numeracy and people management experience

Job description

Salary: £47,777

Location: Brentford

The role

Our Area Managers play a key role in ensuring the smooth running of their stores and providing customers with the Space Station service they know and love. Our Area Managers are responsible for supporting staff in their day-to-day roles and progression, maximising sales and profit targets, helping customers with anything they may need, and ensuring all legal and company procedures are in place.

This is a multi-siterole, based in our Chiswick store, with responsibility for the Isleworth and Brentford Container sites. Itis full-time, working 5 days out of 7, with some weekend and bank holiday working.

Who we’re looking for

• Goal oriented, with a proven sales track record
• Thrives in a varied, team environment
• Excellent communication skills and customer service skills
• Agood level of numeracy and people management experience

What you’ll do

Sales and Customer Service

• Convert sales and help customers make informed decisions
• Achieve sales targets by maximising sales opportunities
• Provide outstanding customer service, always keeping our values in mind
• Resolve customer complaints, address customer concerns, and explain company or store policies

Store Growth and Development

• Meet the revenue and growth targets, and control costs within a reasonable jurisdiction
• Manage the growth and development of the store and employees
• Demonstrate an active approach to achieve goals and objectives

Manage and Train Employees

• Recruit, train, develop and support staff to keep the standards of your team high
• Motivate staff to give their best results
• Provide high levels of leadership, encouragement, training, and support in order to help others achieve their results and meet their budgets

Administration

• Ensure effective administration of the store so that company systems, policies and procedures are always adhered to
• Create and implement effective marketing plans, and monitoring and reviewing results at regular intervals
• Promote the store in the local community by networking and liaising with local shops and businesses

Maintenance

• Take pride in the sites, maintaining excellent standards
• Ensure a safe and healthy environment for both staff and customers

Charity Participation

• We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.

What we’ll give you

• Staff discount on storage and retail products
• Training and development programme
• Great bonus scheme
• Contributory pension scheme
• 30 days holiday, including bank holidays
• Employee ‘free perks’ scheme
• Additional benefits after a qualifying period

About us

Space Station was acquired in 2020 by Heitman with the objective of growing the Space Station brand. We currently have stores across the UK,and always pride ourselves on our core values. We always strive to be friendly, helpful, reliable, trustworthy, and professional in all our interactions. Delivering standards of excellence is our vision at Space Station, and we look after our staff so they can deliver the best possible experience to our customers.>

Space Station embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Learn more on the benefits of working at Space Station here