Apprentice Service Advisor

Motus Commercials Ltd; Swindon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive service company in Swindon seeks a dedicated Apprentice Customer Service Advisor to join their friendly team. The role involves providing exceptional customer service, dealing with customer queries, and assisting in vehicle planning. Ideal candidates should be enthusiastic, motivated, and possess excellent communication skills, ideally with a minimum of grade C in English and Maths. A comprehensive benefits package is offered including a pension scheme and medical insurance.

Benefits

Holiday allowance of 23 days plus bank holidays

BUPA medical insurance discounted scheme

Life assurance 2 x salary

Career development pathways

Vehicle purchase discount

Employee discounts with the Network Benefits

Employee assistance programme

Great career development

Onsite mental health first aiders

Qualifications

• Interest in motor vehicles is desirable.
• Enthusiasm, commitment, and confidence.
• Excellent communicator with positive relationship maintenance.

Responsibilities

• Provide exceptional customer service using various forms of communication.
• Deal with customer queries.
• Assist with daily planning of vehicles in the workshop.
• Liaise with the workshop to monitor vehicle progress.
• Schedule services required for customers.
• Understand key performance targets.
• Embrace opportunities for learning and development.

Skills

Customer service

Communication

Attention to detail

Initiative

Education

Minimum grade C / 5 in English and Maths

Job description

# Apprentice Service Advisor## Job IntroductionIf the answer is yes then we would love to invest in your future, empower you with the opportunity to meet your full potential and beyond should you APPLY today!Motus Commercials located in **Swindon** is on the lookout for a dedicated **Apprentice Customer Service Advisor** to join our friendly team in the Service department. This exciting new role will see you working:**5 days per Week - Monday to Friday 8.00am - 16.30pm**From day 1 as a Motus Commercials colleague, you will have access to a comprehensive benefits package including:• Holiday allowance of 23 days plus bank holidays rising to 25 days• A pension that pays through salary sacrifice• BUPA medical insurance discounted scheme• Life assurance 2 x salary• Career development pathways• Vehicle purchase discount• Employee discounts with the Network Benefits• Employee assistance programme• Colleague introduction award• Great career development• Onsite mental health first aiders• Seminars providing education on mental, physical and financial wellbeing• Being Brilliant Awards• Engagement & Charity EventsHere at Motus Commercials we’re**proud**to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So no matter who you are, what you need or where you’re going, Motus Commercials wants to be **part of your future.**1. Providing exceptional customer service using various forms of communication2. Dealing with customer queries3. Assist with the daily planning of vehicles in the workshop4. Liaise with the workshop to monitor vehicle progress5. Scheduling services required for customers.6. To understand key performance targets and support your colleagues and team to achieve them7. To embrace all opportunities of learning and developing8. To enjoy your time as a Brilliant Colleague within Motus CommercialsAs an Apprentice Customer Service Advisor at Motus Commercials in Swindonwe will be looking for you to be able to demonstrate:• An interest in motor vehicles is desirable.• Enthusiasm, commitment, and confidence.• Being highly motivated with an eye for detail.• Driven by your own initiative• An excellent communicator with the ability to maintain positive relationships.• Minimum grade C / 5 in English and Maths is preferred.**Together We Make a Difference** and it is our ambition to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.Should you wish to apply and be part of the**Brilliant**Team at Motus Commercials you can text **Apprentice to 66777** or apply via the system and you can be assured your application will be acknowledged in a timely manner.### Apprentice Service Advisor* **Salary** £7.55 - £7.55* Hourly* **Job Reference** ukmotus/TP/211/1791* **Contract Type** Full Time* **Closing Date** No Expiry Date* **Job Category** Service* **Business Unit** MC SWR Swindon* **Location** Swindon, United Kingdom* 7 January, 2026