Apprentice Sales Advisor | Learn Tech & Help Customers

BT Ireland; Merthyr Tydfil; On-site; GBP 22,000; Full time

Job summary

A leading telecommunications company in Merthyr Tydfil is looking for an Apprentice Sales Advisor. In this role, you will engage with customers over the phone, helping them choose the right technology products. The position offers a starting salary of £21,620, comprehensive training, and support for career progression. Alongside your job, you will complete a Level 2 NVQ in Customer Service. The company promotes a diverse and inclusive work environment while providing a range of benefits and opportunities for growth.

Benefits

Competitive starting salary

Discounts on EE & BT products

Flexible working model

Volunteering days

Optional Private Healthcare and Dental

25 days holiday

Critical Illness cover

Gym membership discounts

Qualifications

• No prior sales experience required.
• Must have the ability to connect with people and understand their needs.
• Willingness to complete training and progress in career.

Responsibilities

• Interact with customers over the phone to help with product choices.
• Provide information on EE's technology products and services.
• Complete the apprenticeship training program.

Skills

Customer engagement

Communication skills

Resilience

Drive

Education

Level 2 NVQ in Customer Service

Job description

A leading telecommunications company in Merthyr Tydfil is looking for an Apprentice Sales Advisor. In this role, you will engage with customers over the phone, helping them choose the right technology products. The position offers a starting salary of £21,620, comprehensive training, and support for career progression. Alongside your job, you will complete a Level 2 NVQ in Customer Service. The company promotes a diverse and inclusive work environment while providing a range of benefits and opportunities for growth.