Apprentice Receptionist & Administrative Assistant

Apprenticeship Preventx Ltd; Sheffield; On-site; GBP 10,000 - 15,000; Full time

Job summary

A well-established GP practice in Sheffield is seeking an apprentice receptionist and administrative assistant. In this role, you will be the first point of contact for patients, managing inquiries, booking appointments, and processing prescription requests. You will be trained on the job and required to attend Sheffield College once per month. Join a friendly team dedicated to providing top care for our patients in a supportive environment.

Qualifications

• Excellent interpersonal skills to interact with patients and staff.
• Ability to handle administrative tasks effectively.
• Commitment to completing apprenticeship training.

Responsibilities

• Serve as the first point of contact for patients.
• Welcome patients in a friendly and professional manner.
• Book appointments and process prescription requests.
• Maintain accurate patient records and assist with general admin tasks.

Skills

Customer service skills

Communication skills

Organizational skills

Education

Apprenticeship in administration or customer service

Job description

This crucial GP practice role is for an apprentice receptionist and administrative assistant. You will be the first point of contact for patients both face to face and on the phone, greeting and assisting them with making appointments and helping with enquiries.

• The role involves daily face-to-face and telephone contact with patients, welcoming them in a friendly and professional manner, working within our reception and admin team.
• Completing triage forms on behalf of the patient to help ensure the patient receives the appropriate care.
• Booking appointments.
• Registering new patients.
• Processing prescription requests.
• Maintaining accurate patient records.
• General office duties and administration including processing tasks from clinical staff within the practice, scanning and filing letters and opening post.

Potential to be a permanently employed intrinsic member of the admin and reception team.

About the Training

As part of your apprenticeship, you will be required to attend Sheffield College once per month on day release.

About the Employer

We are a long established busy GP Practice based in south west Sheffield. We offer care to 4200 patients. We have a friendly admin team with a variety of skills, that all work together to provide the best possible care for our patients.