Apprentice Administrator

Fm Conway Ltd; Hickstead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading drainage management firm in Hickstead is seeking an Apprentice Administrator. This full-time position offers a Level 3 Business Administration qualification through practical experience. Responsibilities include updating systems, applying for permits, and client liaison to enhance efficiency. Ideal candidates will possess strong communication skills, a customer-focused attitude, and ideally have GCSEs in Maths and English. The role offers various professional benefits, including health and well-being support, and opportunities for development.

Benefits

23 days holiday plus bank holidays

Life assurance

Opportunities for training

Health and well-being support

Shopping discounts

Qualifications

• Comfortable working in a team and independently.
• Dedicated to completing Level 3 Business Administration Apprenticeship.
• Driving licence required due to depot location.

Responsibilities

• Updating internal systems and ensuring accurate information.
• Applying for road space permits and managing work programming.
• Liaising with clients to maximise road space efficiency.
• Completing Level 3 apprenticeship qualification and attending training.

Skills

Strong communication

Customer focus

Commercial awareness

Teamwork

Independence

Education

Grade 4 or above in Maths and English GCSEs

Job description

FM Conway is excited to be recruiting an Apprentice Administrator to join our Water and Drainage Management division. As our Apprentice Administrator, you will work in a supported learning environment, developing the skills and knowledge to organise and plan the daily work schedules and reactive drainage works for the operational teams. As part of your apprenticeship, you will complete a Level 3 Business Administration qualification. This is a full-time, permanent position based at our depot in Hickstead, West Sussex.

The duties of the Apprentice Administrator will include:

• Updating internal systems, ensuring information is correct and passed onto operatives for them to carry out their duties
• Applying for road space permits and ensuring all work is programmed and managed efficiently
• Liaising with clients and their contractors to maximise opportunities for sharing road space and traffic management to increase efficiency
• Being responsible for the successful completion of all elements of your Level 3 apprenticeship qualification and attending relevant training and enrichment events

What skills and experience do you need?

We are looking for a strong communicator, with a customer focus and commercial awareness. You will be comfortable working in a team and independently and be dedicated to completing your Level 3 Business Administration Apprenticeship. You will ideally have a grade 4 or above in both your Maths and English GCSEs, however this is not essential. A driving licence is required for this role due to the location of our depot.

What benefits will you receive?

As our Apprentice Administrator, we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays, life assurance, opportunities for internal and external training and access to a wide range of shopping discounts through our Rewarding Great People platform. We will also offer you a range of health and well-being benefits including 24-hour advice lines, and support from our in-house mental health first aiders.

A brief introduction to FM Conway and our Water and Drainage division

FM Conway is a business of families with over 60 years’ experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity and Excellence. The heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family.

Our Water and Drainage Management Division is a dynamic and rapidly expanding part of our business. This division provides a variety of services, including drainage surveys, maintenance, and rehabilitation across the entire highway network. Joining this team, you'll be at the forefront of the industry and have access to one of the UK's largest and most technologically advanced transport fleets!

So, if you would like to Join our Family as our Apprentice Administrator then please click ‘apply’ today.

Closing Date: 09/02/2026

FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life. EDI-Strategy

At our heart we are a business that recognises and embraces individuality, so if you are excited about this role but you are unsure if you meet all of the criteria, we encourage you to apply anyway as you may still be the right candidate for this or another role we are recruiting for.

We believe in people, not algorithms. That’s why every application is personally reviewed by a member of our Recruitment Team - never by AI.

We look forward to receiving your application!