Airport Team Leader: Drive Customer Excellence

Whsmithcareers; Mill End; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in the UK is seeking a Team Leader to inspire and lead a diverse team in delivering exceptional customer service. The role involves working flexible shifts, including weekends, and requires strong leadership qualities in a fast-paced environment. Ideal candidates will have recent retail leadership experience and a commitment to fostering a supportive workplace culture. Rewards include salary, pension scheme, and employee discounts.

Benefits

Pension scheme

Paid annual leave

Employee discounts

Qualifications

• 5 years continuous references required for airport pass.
• Experience in retail or similar leadership role preferred.
• Ability to motivate and develop team members.

Responsibilities

• Guide and engage the team to meet business objectives.
• Create a culture of learning and support.
• Ensure safe and legal operation of the store.

Skills

Retail leadership experience

Communication skills

KPI awareness

Customer service focus

Team motivation

Job description

A leading retail company in the UK is seeking a Team Leader to inspire and lead a diverse team in delivering exceptional customer service. The role involves working flexible shifts, including weekends, and requires strong leadership qualities in a fast-paced environment. Ideal candidates will have recent retail leadership experience and a commitment to fostering a supportive workplace culture. Rewards include salary, pension scheme, and employee discounts.