Overview
Join to apply for the AI Subject Matter Expert role at Firebrand Training.
Here at BPP Education Group, an opportunity has arisen for a methodical and knowledgeable individual to join Firebrand Training as a Commercial Subject Matter Expert. You will be responsible for bridging technical expertise and commercial strategy within the Artificial Intelligence (AI) domain, supporting strategic AI initiatives across the Firebrand and BPP Group.
What if you read the description and don\'t meet every single requirement? We encourage you to apply anyway – we value diverse backgrounds and are committed to inclusivity!
What you’ll be doing
The AI Commercial Subject Matter Expert (CSME) plays a pivotal role in bridging technical expertise and commercial strategy within the AI domain. This role enhances vendor relationships, conducts Training Needs Analysis (TNA), standardises training content and delivery, and supports commercial activities across both Firebrand and the BPP Group. The AI CSME will drive the development of high-quality, market-aligned training solutions in AI and adjacent areas, ensuring offerings remain competitive, relevant, and industry-leading.
As part of the responsibilities, you will:
- Develop and nurture strong relationships with key AI vendors or work with the Partnership Director to manage vendor collaborations.
- Collaborate with vendors to stay updated on AI industry trends and integrate insights into Firebrand’s AI training solutions.
- Conduct Training Needs Analyses (TNA) to understand customer requirements specific to AI and align them with Firebrand’s and BPP’s training capabilities; identify and address gaps in AI training offerings.
- Standardise and curate high-quality AI training content and curricula across delivery modalities; ensure materials remain current and aligned with industry standards and vendor certifications.
- Oversee recruitment, onboarding, and continuous professional development (CPD) of AI instructors; provide technical guidance and support to instructors to ensure quality and engagement.
- Personally facilitate delivery of AI courses on a regular cadence to maintain frontline insight and credibility; coordinate with delivery teams to ensure high-quality execution of AI training programmes.
- Act as a technical subject matter expert in AI, advising the Product team on new training initiatives and solution design; support the sales team as a technical pre-sales expert in AI, including participating in pitches and client meetings.
- Deliver client-facing seminars and webinars; create engaging technical content such as whitepapers and blog articles to support brand visibility and credibility.
- Design and implement policies and SOPs to streamline AI training operations; engage in capacity planning and marketing strategies to optimise resources for AI training.
- Implement and oversee a Quality Assurance strategy for AI training; monitor and evaluate programme performance and recommend improvements.
Note: The role is based within Firebrand, with involvement in strategic AI projects across the wider BPP Education Group as required.
What we’re looking for
To be successful in this role you will need to have a proven track record in the following areas:
Knowledge/Experience
- Proven experience in a similar role within the training or tech industry, with a strong focus on AI.
- In-depth knowledge of AI, including machine learning, natural language processing, computer vision, and related areas.
- Strong understanding of vendor management in the AI space and the ability to build and maintain productive vendor relationships.
- Demonstrated experience in conducting TNAs for AI and aligning training solutions with market needs.
- Experience in AI curriculum development and content standardisation.
- Familiarity with adult learning principles and various training delivery methods.
- Previous involvement in instructor recruitment, onboarding, and development processes.
Skills/Qualifications
- Bachelor’s degree in a relevant field such as Artificial Intelligence, Computer Science, Information Technology, or Education. Advanced degree or certifications in AI are preferred.
- Strong technical skills and knowledge in AI.
- Excellent written and verbal communication skills.
- Strong analytical abilities to conduct TNAs and identify gaps in AI training offerings.
- Strong project management capabilities, including managing multiple workstreams simultaneously.
- Customer-centric approach; committed to delivering world-class AI training solutions.
- Innovative mindset; actively seeks new approaches and technologies to enhance training effectiveness.
- Collaboration and teamwork; works effectively with diverse internal and external stakeholders.
- Adaptability and flexibility; responds well to change and evolving landscapes.
- Leadership and influence; inspires instructors and stakeholders through vision and technical credibility.
- Attention to detail; maintains high standards of accuracy and consistency in all deliverables.
Please note that the successful candidate will be required to undergo an academic/certification check.
BPP Education Group are proud to be a Disability Confident employer; if you need any reasonable adjustments for the interview process, please let us know.
BPP Education Group actively promotes equality of opportunity for all and welcomes applications from a wide range of candidates. Where applicable, candidates may be required to undertake a DBS check in addition to any online checks, in line with safeguarding practices.
BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.