Administrator

Chubb Fire & Security Ltd.; Blackburn; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading security solutions provider is seeking an experienced Administrator to join their high-performing team based in Blackburn. This full-time role requires IT literacy, excellent communication, and a proactive approach. The Administrator will support the Portable Fire Extinguisher and Retention Administration team, handling documentation, maintaining customer files, and ensuring exceptional service. In return, you'll enjoy a competitive salary, a people-first culture, and various employee benefits including insured life assurance and a pension scheme.

Benefits

Company pension (5% matched)

Free onsite parking

Cycle to work scheme

Life assurance (4 x basic salary)

Wide variety of discounts

Free mortgage advice

Bravo scheme for high achievers

Qualifications

• Experience in a dedicated administration support role.
• Ability to work in a fast-paced environment.
• Proactive and focused on continuous improvement.

Responsibilities

• Support the day-to-day operations of the Portable Fire Extinguisher and Retention Administration team.
• Produce daily documentation for clients and partners.
• Maintain customer job files with accurate information.
• Communicate effectively with customers and internal stakeholders.

Skills

IT literacy

Excellent communication skills

Ability to prioritize

Teamwork

Tools

Microsoft Outlook

Microsoft Excel

Job description

Looking for an opportunity within a business that offer a genuine ‘people first’ culture?

Here at Chubb Fire and Security (part of the APi group), we are looking to for an experienced Administrator to join our high performing team based in Blackburn (BB1 2PR) on a permanent, full time basis.

About Us, Our Culture & What We Can Offer You

Here at Chubb, we view leadership and leadership development as our most powerful strategic advantage and the best way to invest in our people.

People are at the heart of everything we do, and your well-being is important to us. That’s why we protect people first and are committed to keeping you safe, secure, and happy in your career. As our presence across the globe increases, we are striving to become the #1 people-first company in the world.

We have an exciting future ahead filled with lots of opportunities for you to grow and develop. Together with your help and desire, we can grow together and make the world a safer place.

Working Hours

37.5 Hours Per Week | Mon-Fri | 9am – 5pm | Fully Office Based

SALARY

Up to £27,000 per annum (depending on experience)

• Company Pension (5% matched)
• Free Onsite Parking
• Liftshare Community – an app designed to make your commute more affordable, sustainable and enjoyable
• Cycle to Work Scheme
• Life Assurance (4 x Basic Salary)
• A Central Benefits Platform offering a wide variety discounts
• Free Mortgage Advice
• Bravo scheme: Incentivising high achieving employees

What you'll be doing as Administrator

In this role, you’ll support the day-to-day operations of the department – primarily within our Portable Fire Extinguisher and Retention Administration team. You’ll also be;

• Undertaking a full range of administration duties and must be IT literate, in particular possess a good working knowledge of Microsoft Outlook and Excel. Training on in-house systems will be provided
• Produce daily documentation for our clients and partners
• Working with internal stakeholders and external customers to ensure a robust solution can be achieved.
• Ensuring streamlined administrative processes and exceptional customer service to clients
• To maintain customer job files, ensuring that all necessary information is accurately recorded (in hard and electronic format as appropriate), to ensure that full customer history and data is readily available.
• Communicate with Customers, Engineers and Customer Service Centre regarding projects and services as appropriate.
• This key role will assist in the development of the overall Chubb strategy whilst identifying opportunities for continuous improvement throughout the business.

What we would like you to bring

• Have experience of working within a dedicated administration support role
• Be IT literate – particularly skilled with excel
• Work well in a fast paced, busy support environment
• Are proactive and able to prioritise workloads well
• Have excellent people and communication skills, both written and verbal
• Must be able to work as part of a team
• Ability to work to tight deadlines.
• Demonstrate a real passion for learning about our fantastic industry and customer base with a willingness to learn and develop yourself
  

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.