Administrator

Port Eliot; United Kingdom; On-site; GBP 31,000 - 36,000; Full time

Job summary

A historic estate in Cornwall is seeking an Administrator to support core administrative functions in a busy environment. The ideal candidate will have at least three years of experience in a similar role, with a strong understanding of digital tools for financial and operational management. Responsibilities include overseeing communications, financial transactions, and event bookings while ensuring effective collaboration among the team. This position offers a unique opportunity to grow with an ambitious heritage estate.

Qualifications

• Minimum 3 years experience in administration in a busy commercial heritage/tourism or estate environment.
• Experience dealing with software that integrates across finance and logistics.
• Proactive and collaborative approach.

Responsibilities

• Manage office communications and administration.
• Support financial management of business transactions.
• Oversee event bookings and accommodation arrangements.
• Ensure effective communication within the Port Eliot team.

Skills

Administration in a busy commercial environment

Excellent communication skills

Organizational skills

Experience with digital tools

Education

Degree or Equivalent in cultural tourism, operations management, property management or museum management

Tools

Xero

Job description

Port Eliot House & Gardens is located in St Germans, Cornwall, United Kingdom. With its extensive history and relaxed elegance, it is famous as the site of numerous popular festivals and cultural events throughout the year, which welcome the public to a secret corner of England, the ancestral seat of the 11th Earl of St Germans and home of the Eliot family. This incredible Grade‑I listed priory and house was remodelled by Sir John Soane in the 18th century, for renowned landscape gardener Sir Humphrey Repton to then create the gardens and park. The estate is run by Port Eliot House & Gardens Ltd; a dynamic and expanding company run by the Eliot Family.

Administrator

Period: 18-month contract (initial period)

Hours: 4 days per week (to include some evenings and weekends)

Salary: £31,200 - £35,360 (pro rata 4 days only)

Contract: PAYE

Reports to: Office Manager

Responsible for: NA

Key relationships: Administration of the office of Port Eliot House and The Eliot Arms

Place of work: St Germans Cornwall.

Port Eliot House and Gardens Ltd

The Port Eliot Estate is a celebrated family run historic estate in Cornwall. The new role is joining the office responsible for the management of all aspects of the estate’s business from organising tours and events in the house and parkland; to maintaining systems for resources across residential, commercial and agricultural properties. The estate has ambitious plans for future development and although the post is initially for an 18 month contract there is opportunity for career development.

To see more about Port Eliot House and Gardens visit our website https://www.porteliot.co.uk

Interviews will take place on 12th January

Role purpose

A dynamic opportunity for an ambitious heritage and tourism professional to join a busy and supportive working environment at the beautiful Port Eliot Estate in Cornwall. The individual will undertake a variety of tasks supporting the successful delivery of core administrative, financial, communications and logistical operations at a busy heritage estate office and rural pub offering accommodation and entertainment.

Key tasks and responsibilities

• Timely management of administration in a family business including internal and external estate communications.
• Support staff with financial management of business transactions such as invoicing and payments of contractors, suppliers and other expenses using online banking and software platforms including Xero.
• Manage the maintenance and supply of office equipment including facilities for hybrid meetings.
• Management and monitoring of bookings for events, weddings, accommodation and room hires across the business.
• Ensuring effective and positive communication between the Port Eliot team members, and wider groups involved in its ecosystem; locally, nationally and internationally.
• Support and manage data across the estate property; issuing of tenancy agreements, building documentation, checking payments of rents and arrears: uploading maintenance reports, key certificates, and monitoring the ongoing tenancy agreements across the commercial and residential portfolio.
• Support and input into business development projects such as pop ups, events, festivals etc.
• Eliot Arms: liaison with staff on the arrangements for special events, ordering of supplies, cleaning and laundry services.
• Gardens: liaison with gardens staff on schedules and reporting on maintenance and planting.
• Health, safety and security: support with the daily routes of ensuring the safe dining of a heritage estate.

Experience

You will bring experience of working in a busy commercial environment ideally in the heritage or tourism sector. You will have robust understanding of business activities and in particular the use of digital tools to manage the integration of sales, marketing and resource management. Above all you will need to be proactive, collaborative and possess excellent communications and organisational skills.

Core

• Administration in a busy commercial heritage/toursim or estate environment. (Minimum 3 years)
• Experience and aptitude for dealing with an array of software tools that integrate across finance, communications and logistics.
• Experienced with customer facing business.

Qualifications

Degree or Equivalent in cultural tourism, operations management, property management or museum management.