Administration & Ops Lead — KPI-Driven Team Coach

Marston Holdings Limited; Sheffield; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading judicial services company is seeking an experienced Administration Manager to oversee the administration team's daily operations in Sheffield. This pivotal role involves mentoring staff, ensuring performance adherence to KPIs, and improving administrative processes for optimal efficiency. Candidates should have management qualifications, experience in people management, and strong organizational skills. The position offers competitive benefits including 25 days holiday and a healthcare cash plan.

Benefits

25 days holiday + Bank Holidays

Enhanced Maternity and Paternity Package

Healthcare Cash Plan

Pension Scheme

Staff benefits and discounts

Qualifications

• Proven experience in leading and developing a team.
• Experience in planning, scheduling, or supply chain management.
• Knowledge of HR policies and legislation.

Responsibilities

• Lead and manage the administration team, ensuring high performance.
• Identify opportunities to improve procedures and drive efficiency.
• Ensure client requirements are met, managing expectations.

Skills

People management skills

Strong organisational skills

Excellent communication skills

Customer service approach

Attention to detail

Education

Management qualifications (e.g., CIPD)

Tools

Microsoft Office

HR and scheduling software

Job description

A leading judicial services company is seeking an experienced Administration Manager to oversee the administration team's daily operations in Sheffield. This pivotal role involves mentoring staff, ensuring performance adherence to KPIs, and improving administrative processes for optimal efficiency. Candidates should have management qualifications, experience in people management, and strong organizational skills. The position offers competitive benefits including 25 days holiday and a healthcare cash plan.