Administration Assistant Apprentice

Apprenticeships; Glasgow; On-site; GBP 18,000 - 22,000; Full time

Job summary

A local apprenticeship provider in Glasgow is offering an Administration Assistant Apprentice position. This full-time role will support the Supply Chain Team with customer orders, documentation, and vendor performance. The ideal candidate is enthusiastic and eager to learn, with strong communication skills and a reasonable level of computer literacy. This apprenticeship provides an opportunity to gain a SCQF Level 6 qualification in Digital Applications Support.

Qualifications

• Enthusiastic, ambitious and keen to learn.
• Attention to detail and good numeracy and literacy skills.
• Ability to plan, organise, and prioritise tasks.

Responsibilities

• Process customer orders.
• Act as a point of contact for supply chain queries.
• Liaise with vendors to monitor their performance.

Skills

Customer service skills

Organisational skills

Problem-solving abilities

Communication skills

Computer literacy (MS Office)

Education

Modern Apprenticeship SCQF Level 6 in Digital Applications Support

Job description

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Job Overview

JWF are a growing and dynamic organisation who have a reputation as ‘measurement partners’ for major organisations including Diageo, BP, Nestle, Shell and Ineos to name a few. The JWF Group provide a wide range of measurement solutions, services and data solutions to the water, process, utility, energy, food and beverage sector. As a growing organisation, JWF deliver bespoke measurement and data software solutions for customers to support their process and utility applications. JWF manage major projects supplying instrumentation packages to blue chip customers. We currently have an excellent opportunity for a recent school leaver to kickstart their career in Supply Chain. Your apprenticeship will fulfil the role of Administration Assistant Apprentice within the Supply Chain Team.

Responsibilities

• Process customer orders.
• Expedite orders.
• Control documentation submittal.
• Act as a point of contact for supply chain queries.
• Provide updates to customers on calls, teleconferences and meetings.
• Liaise with vendors to monitor their performance.

You will be working to achieve a Modern Apprenticeship SCQF Level 6 in Digital Applications Support.

Learning Objectives / Skills Development

• Develop strong customer service skills.
• Gain experience handling enquiries, quotations, and order processing.
• Build confidence in negotiation and managing delivery timelines.
• Strengthen communication and problem-solving abilities.Improve organisational skills and prioritising tasks under pressure.
• Learn to use business systems.
• Understand export processes and documentation requirements.
• Gain experience resolving customer queries and complaints professionally.
• Provide administrative support to Supply Chain team.

Ideal Candidate Attributes

• Enthusiastic, ambitious and keen to learn
• Attention to detail.
• Questioning and listening skills.
• Numeracy and literacy skills.
• Ability to plan, organise and prioritise
• Reasonable level of computer literacy with experience of MS Office software.
• Excellent communication skills.

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Seniority level

Internship

Employment type

Full-time

Job function

Administrative

Industries

Government Administration