Administration Assistant

YTL Construction UK; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading construction company in the UK is seeking an Administration Assistant for a 12-month fixed-term contract. You will support the Developer Services team by handling a variety of tasks, including data entry, processing applications, and liaising with customers. The ideal candidate should be proficient in MS Office, possess strong organizational skills, and communicate confidently. This role offers excellent benefits, including a substantial pension contribution and career progression opportunities.

Benefits

Combined pension contribution of up to 20%

25 days' holiday, rising to 28

Healthcare package

Life assurance up to eight times salary

Cashback from over 3,000 retailers

Paid volunteering day each year

Qualifications

• Ability to work under pressure and prioritize workloads.
• Confident communicator, happy to engage with customers.

Responsibilities

• Data entry, filing, scanning, and archiving.
• Processing application forms, payments, and invoices.
• Liaising with customers in a professional manner.
• Maintaining and updating database systems.
• Collating monthly data to provide up-to-date information.

Skills

Proficient in MS Office

Customer service experience

Excellent attention to detail

Job description

Are you a highly organised individual with a confident and effective communication approach? If so, and you are looking to step into a busy varied role we have a great opportunity for you within our Developer Services team!

This is a 12-month fixed-term contract.

What you'll do

We describe ourselves as ‘community within a community' here at Wessex Water, and the developer services team is no exception. We deal with all types of new development and are a central point of contact for developers, councils and the public.

We offer advice and technical guidance on water supply and drainage issues for new housing and commercial areas to identify capacity constraints and agree new connections, while also ensuring that any new developments do not have an adverse impact on the existing water and waste networks.

As the Administration Assistant, you will play a key part of this team and ensure they are supported with a full, efficient and varied administration service. It's a busy team so you'll be working within timescales to ensure the levels of service are met for our customers.

Day to day duties will include:

• data entry, filing, scanning and archiving
• processing application forms, payments, invoices and refunds
• liaising with both external and internal customers in a professional and helpful manner
• maintaining and updating database systems
• collating monthly data to ensure the team are provided with up-to-date information.

What you'll need

We're looking for someone who is proficient in MS Office, able to work under pressure and prioritise their workload to meet targeted levels of service and is also highly organised with excellent attention to detail.

You will be a confident communicator who is happy picking up the phone and talking to our customers, so some proven customer service experience would be an advantage.

What you'll receive

• A combined pension contribution of up to 20%.
• Career progression and professional development opportunities.
• 25 days' holiday rising to 28 with length of service.
• The opportunity to sell up to five days of holiday every year.
• The opportunity to buy up to ten days of holiday each year (subject to conditions).
• A healthcare package that allows you to claim back healthcare costs.
• Life assurance of up to eight times your salary.
• The opportunity to lease a new electric car through salary sacrifice (subject to conditions).
• Cashback and discounts from more than 3,000 retailers.
• One paid volunteering day each year.
• Enhanced family leave and pay arrangements.
• Access to an interactive health and wellbeing platform.
• Support from trained mental health first aiders.
• A £1,000 referral fee if you recommend someone who is successfully recruited by us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

• Wessex Water – one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
• YTL Developments – a major UK developer currently redeveloping a 350-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
• YTL Construction UK – a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors
• YTL Arena – the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space
• plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.

We are passionate about diversity and inclusion – with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.