Admin Assistant - Care Home

Barchester Healthcare Homes Limited; SHREWSBURY; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care home provider in Shrewsbury is seeking an Admin Assistant to support management and engage with residents. This role offers a dynamic work environment where you will manage calls, files, and welcome visitors. Ideal candidates will have strong interpersonal skills, good computer abilities, and a friendly demeanor. In return, you'll receive competitive pay and a comprehensive rewards package, including free training, well-being tools, and various discounts.

Benefits

Free training and development

Access to wellbeing and support tools

Retail discounts and savings

Refer a Friend bonus scheme

Employee of the Month rewards

Long Service Awards

Qualifications

• Ability to multi-task and handle diverse administrative tasks.
• Good computer skills are essential for managing files and communication.
• Confident telephone manner is required for dealing with calls.

Responsibilities

• Carry out administrative tasks to support management.
• Answer the phone and handle files efficiently.
• Engage with residents and welcome visitors.

Skills

Multi-tasking

Good computer skills

Confident telephone manner

Interpersonal skills

Job description

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you’ll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we’ll need you to answer the phone, handle our files and support our managers. You’ll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you’ll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It’s also really important that you’re a people person – you’ll take a genuine interest in our residents and their families. If that sounds like you, we’ll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• ‘Employee of the Month’ rewards and ‘Long Service Awards

And so much more!

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.