Account Manager FMCG

FMI; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A field management company in Belfast is seeking an experienced senior account manager to lead key client accounts and drive sales performance. The ideal candidate should have 5–7+ years of experience in account management within FMCG and a strong financial acumen. This role requires oversight of client relationships, contract management, and team leadership to ensure performance objectives are met. Candidates should possess excellent communication skills and a mindset focused on delivering results.

Benefits

Training and development opportunities

Onboarding process for success

Diverse working environment

Qualifications

• 5–7+ years’ experience in senior account management/commercial roles within FMCG.
• Strong financial and analytical capability with experience in managing budgets and profitability.
• Demonstrated ability to lead and coach teams effectively.
• Exceptional relationship management skills to understand client objectives.

Responsibilities

• Oversee management and execution of FMCG field sales contracts.
• Serve as the senior point of contact for clients.
• Take full ownership of financial performance of FMCG accounts.
• Identify and implement strategies to drive organic growth.

Skills

Senior account management

Commercial acumen

Leadership

Client partnership

Data-led decision making

Communication & influencing

Delivery mindset

Education

Bachelor’s degree in business or related field

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

Permanent employee, Full-time · County Dublin

Your mission

We welcome applications from candidates who meet the qualifications set out below. If you do not possess the necessary experience or skills outlined, we kindly ask you to refrain from applying, as we seek to ensure a strong fit for this role.

Full on site requirement during probation period with the option to do hybrid upon completion. Ideal candidate should be living in or near Dublin.

This role will lead and grow key client accounts while driving sales performance through KPI management, Insights-led decision-making, and strong field team leadership. The ideal candidate will be a highly motivated, professional, self-starter; equally effective working independently and as part of a team with a commercial mindset, strong judgement, and a “make it happen” approach.

Key Responsibilities

• Contract Management & Delivery
  • Oversee the management and execution of multiple FMCG field sales contracts.
  • Ensure timely and efficient delivery of client expectations, meeting KPIs and targets.
  • Actively manage budget objectives to ensure continuous return on investment from the client’s perspective.
• Client Relationship Management
  • Serve as the senior point of contact for our clients, fostering strong, lasting relationships.
  • Maintain a high level of client engagement. Anticipate client needs and deliver on service levels.
  • Conduct regular performance reviews and prepare comprehensive client reports to demonstrate added value.
• Commercial Accountability
  • Take full ownership in Owning the Number. Responsible for the financial performance of the FMCG accounts, ensuring profitability and commercial success.
  • Collaborate with internal finance and operational teams to ensure cost control and margin management.
  • Manage budgets, forecasts, and account specific performance analysis to deliver on KPI objectives.
• Driving Organic Growth
  • Identify and implement strategies to drive organic growth within existing accounts.
  • Develop up-sell and cross-sell opportunities in collaboration with the Leadership Team.
• Team Leadership & Management
  • Set clear KPI targets for the field team, track performance, and coach individuals to close gaps and improve results.
  • Build a positive, high-performance culture across Head Office and the field, encouraging collaboration, accountability, and continuous improvement.
  • Provide ongoing mentoring and coaching to develop capability, strengthen execution, and consistently deliver performance objectives.
• Data & Insights & Reporting
  • Use data and insights to monitor and optimise brand performance.
  • Tell the story behind the numbers, translating findings into clear action plans for the field team to execute.
  • Own the end-to-end performance cycle: identify gaps, implement corrective actions, and track results to close the loop.

Your profile

Key Requirements:

• Experience: 5–7+ years’ experience in senior account management/commercial roles, ideally within FMCG. Proven experience managing client contracts and service level agreements.
• Commercial acumen: Strong financial and analytical capability with experience managing budgets, forecasting and profitability to deliver sustainable growth and ROI.
• Leadership: Demonstrated ability to lead, coach and performance-manage teams (including field/remote teams), driving consistent execution and high standards.
• Client partnership: Exceptional relationship management skills with the ability to understand client objectives, influence stakeholders, and build long-term, trusted partnerships.
• Client management & contract delivery: Proven track record of managing key client accounts and consistently delivering against contract commitments, driving organic growth and identifying opportunities to expand and strengthen existing agreements.
• Data-led decision making: Confident using data and insights to analyse performance, tell the story behind the numbers, and translate insights into clear action plans that close performance gaps.
• Communication & influencing: Excellent written and verbal communication, with strong presentation and negotiation skills across client and internal stakeholders.
• Delivery mindset: Highly organised, adaptable and resilient—able to prioritise effectively, manage multiple workstreams, and thrive in a fast-paced environment with a “make it happen” approach.

Preferred Qualifications:

• Bachelor’s degree in business, sales or a related field.
• Experience working with Microsoft Word, PowerPoint and Excel.
• Knowledge of the Irish FMCG market is an advantage.

FMI is a diverse business specialising in Field Management, Brand Management and Distribution and Contact Centre services across multiple sectors including FMCG, Drinks, Utilities, Telco, and Government. Our teams have been representing leading brands in Ireland for over 30 years.

We value our employees and help them grow through training and development opportunities. Our onboarding process sets you up for success, whether you're based in Dublin, Belfast, or out in the field. If you're passionate and enthusiastic about your career, FMI is the place for you.

We are looking forward to hearing from you!

Thank you for your interest in FMI. We look forward to receiving your application and we will be in contact in due course.

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