Account Manager

Hci Med; Poole; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading audio solutions company in Poole seeks an Account Manager to build and maintain relationships with customers. You will manage inquiries, process orders, and support the sales team. The ideal candidate has over 3 years of B2B sales experience, is skilled in objection handling, and has a passion for audio products. Competitive salary and benefits offered.

Benefits

Performance-related bonuses

25 days annual leave

Pension scheme

Employee discounts

On-site parking

Qualifications

• 3+ years of proven experience in a similar B2B sales or account management role.
• Experience in telesales offering high-value or premium products.
• Self-starter with strong customer service orientation.

Responsibilities

• Build strong relationships with existing customers and develop new business opportunities.
• Manage inbound inquiries and process orders through ERP.
• Support the wider sales team and represent the company at events.

Skills

Relationship building

Objection handling

Communication

Sales experience

Organizational skills

Job description

Role: Account Manager
Location: Poole
Contract: Permanent, Full-time
Salary: £28,000 - £32,000 + OTE (DOE)

Whats in it for you?

• Salary & Rewards: Starting from £28,000 annually (depending on experience), plus performance-related bonuses linked to both individual and company success.
• Work-Life Balance: Standard office hours, Monday to Friday, 8:30 am 5:30 pm, including a full hour for lunch.
• Work Setting: Primarily office-based, though flexibility is offered where it makes sense.
• Holiday Allowance: 25 days of annual leave in addition to all UK bank holidays.
• Pension: 4% employer contribution in line with statutory requirements.
• Development: Ongoing training and guidance to build expertise in our products and sector.
• Extras: Employee discount on our audio product range, plus free on-site parking.

What will you be responsible for as an Account Manager?

• Build strong relationships with existing customers while developing new business opportunities
• Manage inbound enquiries and process orders through our ERP system
• Confidently handle objections and position our products against competitors
• Support the wider sales team and contribute to regular sales meetings
• Represent the company at the office, trade shows, and industry events when needed

What do you need?

• Is enthusiastic, outgoing, optimistic, and skilled at building relationships.
• Has 3+ years of proven experience in a similar B2B sales or account management role.
• Has strong objection-handling skills quick thinking and confident in overcoming customer concerns.
• Has telesales experience offering high-value or premium products.
• Is a customer service-oriented self-starter with strong communication skills.
• Is commercially minded, well-organised, motivated by success, and detail-focused.
• Shares our passion for audio, electronics, music, car culture, or boating.

What is the next step?

If you believe this is the right role for you, click 'Apply' or call us, and one of our team members will be happy to discuss the Account Manager role in Poole.

Job ID Number: 98079
Division: Commercial Division
Job Role: Account Manager
Location: Poole