Account Manager

Future Health Intelligence Ltd; City of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading data and research organisation in London is seeking a dedicated full-time Account Manager to build and maintain strong client relationships. The role involves managing accounts, developing tailored solutions, and driving client satisfaction. Ideal candidates will have strong communication skills and experience in client relationship management. This position offers an opportunity to contribute to the growth of the health IT sector through reliable market insights.

Qualifications

• Proven ability in client relationship management, customer communication, and providing exceptional service.
• Business acumen and experience in identifying opportunities, presenting solutions, and achieving targets.
• Organisational skills, ability to manage multiple accounts, and problem‑solving aptitude.
• Familiarity with data analytics, research methodologies, or understanding of health IT/digital health market is an advantage.
• Strong written and verbal communication skills in English and a collaborative team oriented mindset.

Responsibilities

• Build and maintain strong relationships with clients.
• Identify potential business opportunities and drive client satisfaction.
• Manage client accounts and develop tailored solutions.
• Address customer queries and prepare impactful reports.
• Promote research and data services to drive business growth.

Skills

Client relationship management

Customer communication

Business acumen

Organisational skills

Problem‑solving aptitude

Data analytics

Research methodologies

English communication

Education

Bachelor’s degree in Business, Marketing, Healthcare, or related field

Job description

Future Health Intelligence (FHI) is the leading data and research organisation dedicated to identifying and analysing opportunities within the £4 billion UK health IT and digital health market.

Formerly known as Digital Health Intelligence, FHI leverages over a decade of experience to provide the most accurate and timely data on NHS technology investments and connections with key decision-makers and influencers.

Our mission is to serve as the trusted research partner for suppliers navigating the complex landscape of the UK health IT sector. We are committed to enabling informed decisions and fostering growth through reliable market insights.

Role Description

We are seeking a dedicated full‑time Account Manager to join our team on‑site in London. The Account Manager will be responsible for building and maintaining strong relationships with clients, identifying potential business opportunities, and driving client satisfaction.

Key tasks include managing client accounts, developing tailored solutions, addressing customer queries, preparing impactful reports, and collaborating with internal teams to meet clients' requirements. The role also involves promoting our research and data services to drive business growth and customer retention.

Qualifications

• Proven ability in client relationship management, customer communication, and providing exceptional service
• Business acumen and experience in identifying opportunities, presenting solutions, and achieving targets
• Organisational skills, the ability to manage multiple accounts, and problem‑solving aptitude
• Familiarity with data analytics, research methodologies, or an understanding of the health IT/digital health market is an advantage
• Bachelor’s degree in Business, Marketing, Healthcare, or a related field preferred
• Strong written and verbal communication skills in English and a collaborative team‑oriented mindset

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Sales and Business Development

Industries

• Business Intelligence Platforms

Location: London, England, United Kingdom