Account Handler

The Ardonagh Group; Brierley Hill; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading insurance firm in the UK is seeking a Senior Sales Insurance Account Handler to join their team in Brierley Hill. You'll provide exceptional service to a diverse client portfolio while enjoying a flexible work environment, competitive salary, and abundant benefits, including 26 days of holiday, opportunities for career progression, and support for mental wellbeing. This role demands proactive communication and a friendly approach to maintain strong client relationships.

Benefits

26 days holiday plus bank holidays

Career progression opportunities

CII or ACII qualifications

Pension scheme

24-hour wellbeing support

Paid volunteering day

Spotlight Awards

Qualifications

• Experience in the Insurance Industry is essential.
• Proactive and willing to learn new things.
• Confidence in handling clients face to face and over the phone.

Responsibilities

• Support a designated client portfolio and act as the first point of contact.
• Build strong relationships and assist clients with queries.
• Engage with the team and maintain a positive outlook.

Skills

Customer service experience

Proactive attitude

Interpersonal skills

Relationship building

Job description

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Senior Sales Insurance Account Handler within our friendly team based in Brierley Hill.

Joining us as an Insurance Account Handler means अनुभव you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.

So, what does the role of an Insurance Account Handler here involve?

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role naye etwa you if you love customer service لاس sales as relationship‑building with our clients will be the key to your success.

What are we looking for in our Account Handlers?

Experience of the Insurance Industry is essential for this role, the rest is all about you as a person:

Most important is your ability to bring your best self to work every day to give our clients the best possible experience.

Next,ก่อนเราต้องการให้คุณ proactive, use your initiative and show us your entrepreneurial spirit.

Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry.

Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.

Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.

Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.

Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Everywhen family
• Gain CII or ACII qualifications to boost your knowledge and career prospects
• Pension scheme AXE time to retire
• 24‑hour support for physical and mental wellbeing
• 1 day paid volunteering day to give back to our communities
• The Spotlight Awards, where we shine a light on the brightest talent across our group

In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing.

So, what are you waiting for? Apply today and one of appeal today will be in touch.

#AIB

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Click here here to see怎么看our standard benefits page