Account Director

OCS Group; Brighton; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading facilities management company in Brighton is seeking a Senior Management professional to oversee contract delivery. The role includes full budgetary responsibility, leading initiatives that integrate sustainable practices, and maintaining exceptional customer relationships. Candidates should have extensive experience in hard FM services and demonstrate strong management and commercial acumen. This position promotes a culture of safety and diversity within the workplace.

Qualifications

• Extensive experience working in a similar role for a Hard FM service provider.
• Experience at the Senior Management level running hard services and/or facilities management contracts.
• Understanding of critical environment infrastructure and energy management.

Responsibilities

• Provide leadership and control in contract delivery.
• Full budgetary and commercial responsibility.
• Deliver exceptional customer experience and partnership.

Skills

Extensive experience in facilities management

Strong management skills

Excellent presentation skills

Commercial and financial acumen

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.

Key Responsibilities:

• Provide leadership, inspiration, and control in each aspect of contract delivery
• Full budgetary and commercial responsibility
• Leadership and lead by example in culture of safety, opportunity, inclusiveness, and diversity
• Deliver a contract built on leading edge technical engineering standards, solutions and technology
• Deliver a contract which achieves statutory compliance, KPI adherence and critical engineering asset framework protecting and enhancing customer assets
• Ensure that a Continuous Improvement Process is an integral part of service delivery, adding value to both the business and our client
• Lead capital projects initiatives across the contract integrating sustainable and renewable initiatives with value for money solutions
• Ownership of customer relationships, delivering exceptional customer experience, true partnership and collaboration

Key Hiring Criteria:

• Extensive experience working in a similar role for a Hard FM service provider
• Extensive experience at the Senior Management level running hard services and/or facilities management contracts
• Understanding and demonstration of understanding of critical environment infrastructure, capital project delivery and energy management services
• Excellent commercial and financial acumen
• Excellent presentation skills and ability to communicate effectively to a diverse stakeholder base
• Strong management skills and ability to form collaborative working relationships and communicate with a large and varied delivery team

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.