Account Assistant, Fashion Communications

Karla Otto Inc.; City of London; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading public relations agency in London seeks an enthusiastic Account Assistant to support sample management and client services within a creative team. Candidates should possess strong communication skills and a keen interest in fashion and lifestyle. This entry-level position offers full-time employment with opportunities to grow in a dynamic environment.

Qualifications

• Experience in public relations and/or communications internships.
• Ability to meet deadlines and prioritise tasks in a fast-paced environment.

Responsibilities

• Assist with pitching samples to press and writing creative pitches.
• Maintain communication with clients regarding samples.
• Compile client reports highlighting success against KPIs.
• Support press meetings and events.

Skills

Strong communication skills

Research skills

Organisation skills

Ability to work under pressure

Interest in culture, arts, fashion

Positive attitude

Tools

Outlook

Excel

PowerPoint

Job description

Account Assistant, Fashion Communications

Karla Otto is a globally recognized public relations and communications agency, founded in 1982, with offices in 15 key cities across the UK, EMEA, US, and Asia. With a strong presence in fashion capitals such as Milan, London, Paris, and New York, the agency has built a reputation for representing some of the most prestigious names in fashion, beauty, and lifestyle.

In 2017, Karla Otto merged with K2 to form THE INDEPENDENTS, a global marketing, design, and communications group. This collective brings together industry leaders who share a commitment to innovation, excellence, and thoughtful collaboration across the luxury and lifestyle sectors.

At Karla Otto, our team of expert strategists, designers, planners and publicists are dedicated to delivering exceptional results and establishing long‑term partnerships with our clients. We are passionate about the world of fashion, beauty, and luxury, and each team member brings unique expertise and insights to the table. We are driven by a shared commitment to excellence and a deep understanding of the ever‑evolving industry landscape.

To help support our future growth as an agency, we are looking for an Account Assistant to join our team based in our London office.

Key Responsibilities

• Sample trafficking: actively involved in pitching samples to press, developing and writing pitches with creative flair.
• Support the signing‑in process of samples at the beginning of the season.
• Monitor and control the movement of all client samples in and around the building.
• Responsible for the send‑out and returns process of samples to key contacts (editors, influencers, stylists etc.) and escalates any challenges to senior team members.
• Loss prevention – maintains an organised approach to signing samples out of the building and identifies any concerns that create risk.

Client Services

• Maintain regular communication with the client specifically relating to samples.
• Prepare agendas, meeting minutes and media updates for client calls.
• Collaborate with the account team to identify opportunities to increase product/brand visibility.

Coverage & Reporting

• Compile and review editorial clippings to clients.
• Monitor and share coverage across print, online and social media with clients.
• Compile client reports on a weekly, monthly and quarterly basis that highlight success or opportunities against the agreed KPIs for individual clients.

Events

• Build and cultivate relationships with members of press by supporting showroom appointments, events and press meetings.
• Provide essential support at events, with projects and shows including evenings/weekend support as required.

Business Requirements

• Keep up to date with developments in media and social sphere and identify opportunities to suggest suitable influencers for KO clients.
• Updating and maintaining contact database and industry moves.
• Work on reception for a short period once per week to assist with greeting visitors.

Key Attributes

• Experience as public relations and/or communications, marketing intern.
• Interest in culture, arts, fashion and lifestyle.
• Strong communication skills (both written and oral), research, and organisation skills.
• Ability to work under pressure, meet deadlines and prioritise in a fast‑paced environment.
• Confidence to make suggestions, bring ideas to the wider team that focuses on client experience and work as part of a team.
• Experience in monitoring and tracking global media coverage and utilising tools to measure impact and report back to the business.
• Positive attitude to challenging situations and willingness to go above and beyond the call of duty to complete a project accurately and on time.
• Highly motivated and enthusiastic.
• Strong work ethic.
• Efficient in Outlook, Excel, and PowerPoint.

At Karla Otto, we are always looking for personalities with positive charisma who are enthusiastic, self‑motivated, and have a keen sense of aesthetics.

Seniority level

Entry level

Employment type

Full‑time

Job function

Public Relations

Industries

Public Relations and Communications Services

Karla Otto embraces and celebrates diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Karla Otto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

We aspire to have a diverse and inclusive workplace and strongly encourage qualified applicants from a wide range of backgrounds to apply and join our team!

London, England, United Kingdom