Accident Repair & Claims Specialist

BNP Paribas Group; Swindon; Hybrid; GBP 40,000; Full time

Job summary

A leading vehicle leasing company in Swindon is seeking a Motor Vehicle Repair Engineer. The role involves managing vehicle repair processes, ensuring cost-effectiveness, and liaising with various stakeholders. Candidates should have accident repair experience and strong communication skills, and be comfortable in a desk-based environment. A package offering up to £40,000 plus bonuses and a comprehensive benefits scheme is available, alongside a culture emphasizing work-life balance and inclusivity.

Benefits

Private medical cover

Company pension

Discounts on products and services

Paid volunteering days

Free on-site gym

Subsidised restaurant

Qualifications

• Hands-on experience of accident repair, motor vehicle salvage, and damage assessment.
• Comfortable in a desk-based role interacting with colleagues and customers.
• Ability to manage relationships and provide updates effectively.

Responsibilities

• Manage open claims using the claims management system.
• Ensure good quality outcomes by managing relationships with third-party engineers.
• Assess damage reports to follow correct total loss procedures.
• Handle a case load of around 30 vehicles daily, balancing priorities.

Skills

Accident repair experience

Damage assessment

Clear communication skills

Customer-first mindset

Solution-focused approach

Education

VDA/ATA accreditation

Code of Salvage Practice AQP certification

Tools

Audatex

Job description

A leading vehicle leasing company in Swindon is seeking a Motor Vehicle Repair Engineer. The role involves managing vehicle repair processes, ensuring cost-effectiveness, and liaising with various stakeholders. Candidates should have accident repair experience and strong communication skills, and be comfortable in a desk-based environment. A package offering up to £40,000 plus bonuses and a comprehensive benefits scheme is available, alongside a culture emphasizing work-life balance and inclusivity.