3rd Line Systems Engineer — Hybrid IT, Profit Share

Trusted Technology Partnership; Ringwood; Hybrid; GBP 37,000 - 40,000; Full time

Job summary

A leading IT services provider in Ringwood is seeking a skilled 3rd Line Support / Systems Engineer to deliver first-class support and innovative technical solutions. The role requires strong experience in enterprise network technologies, problem-solving skills, and a collaborative work ethic. Competitive salary and excellent benefits package including profit share, annual leave, and hybrid working options available.

Benefits

Company profit share

22 days annual leave

Birthday paid leave

Private medical insurance

Ongoing training and support

Pension scheme

Hybrid working options

Qualifications

• At least 3 years of experience in a similar role, preferably 3rd line.
• Strong knowledge of enterprise network technologies.
• Excellent problem-solving and communication skills.

Responsibilities

• Provide outstanding 3rd-line support to customers.
• Plan, implement, and document technical solutions.
• Assist in transitions of solutions into live service.

Skills

3+ years in 3rd line support

Technical infrastructure implementation

Problem-solving skills

Enterprise network technologies knowledge

Vendor certifications pursuit

Technical documentation skills

Strong communication skills

Ability to work independently and collaboratively

Attention to detail

Positive attitude and ownership

Job description

A leading IT services provider in Ringwood is seeking a skilled 3rd Line Support / Systems Engineer to deliver first-class support and innovative technical solutions. The role requires strong experience in enterprise network technologies, problem-solving skills, and a collaborative work ethic. Competitive salary and excellent benefits package including profit share, annual leave, and hybrid working options available.