24 Hrs Supervisor- MILTON KEYNES

Sostrene Grene; Milton Keynes; On-site; GBP 30,000 - 35,000; Full time

Job summary

A retail company in Milton Keynes is seeking a dedicated Supervisor to oversee shop floor operations and manage a team. The ideal candidate will have experience in fast-paced retail and demonstrate strong leadership and customer service skills. Responsibilities include ensuring effective workflow, training new starters, and addressing customer complaints. The position offers an opportunity to lead a team within a dynamic environment and contribute to a positive shop ambiance.

Qualifications

• Proven track record in fast-paced retail environments.
• Experience managing teams and delegating tasks.
• Ability to create a positive work environment.

Responsibilities

• Manage shop floor workflow and delegate tasks effectively.
• Train new staff and supervise their performance.
• Handle customer complaints professionally.

Skills

Customer service

Leadership

Conflict management

Teamwork

Job description

Welcome to the Wonderful World of Anna and Clara

Do you have a passion for retail, customer service, and leadership? Sstrene Grene is seeking an exceptional Supervisor with a proven track record in fast-paced retail environments.

A Supervisor at Sstrene Grene has a busy and diverse role. Supervisor responsibilities include managing the effective workflow of the shop floor, delegating tasks, supervising staff and tasks, training new starters, setting a high example, and creating a good Team spirit.

Other Responsibilities

• Managing the effective workflow of the shop floor
• Identifying tasks that need to be completed and delegating jobs to the right people
• Ensuring shop floor is always well stocked, communicating to staff what areas need to be refilled.
• Supervising work, evaluating performance, and providing feedback to colleagues and/or your manager as required.
• Creating a positive and proactive work environment for your Team, by leading with a can-do attitude.
• Managing conflict
• Training new hires
• Keyholder duties, including opening and closing the store
• Assuming additional management responsibilities as may be required in the absence of the Management team.
• Assisting with staff scheduling as required
• Receiving, processing, and organising store deliveries
• Sign writing in line with established guidelines.
• Processing customer payments using the shop's Point of Sale (POS) system.
• End of day cashing up and float management.
• Cash Safe management and G4S lodgements
• Addressing and resolving customers complaints in a professional manner.

We look forward to hearing from you!