Operations Manager jobs in United Arab Emirates

We are looking to hire an Operations Manager (Road Transportation) based in AUH.

Responsibilities

• Oversee all aspects of road transportation operations, including scheduling, routing, and driver management.
• Monitor fleet performance to ensure timely and cost-effective delivery of goods or services.
• Manage and optimize routes to improve efficiency and reduce fuel costs.
• Implement best practices for maintenance schedules to ensure vehicle reliability and minimize downtime.
• Lead and supervise drivers, dispatchers, and other transportation staff.
• Provide training and development to ensure team members adhere to safety standards, customer service expectations, and regulatory requirements.
• Foster a positive work environment, promoting teamwork and high performance.
• Develop and manage the transportation budget, monitoring costs related to fuel, maintenance, salaries, and logistics.
• Implement strategies to reduce operational costs while maintaining service quality.
• Analyze financial performance and report on key metrics, providing insights for improvements.
• Address customer complaints or concerns promptly, working toward effective solutions.
• Ensure accurate and timely communication with customers regarding delivery schedules or any changes.
• Use software tools to track performance metrics such as on-time delivery, fuel efficiency, and driver performance.
• Prepare and present regular performance reports to senior management, providing insights into operational trends and areas for improvement.

Qualifications

• 10+ years of experience in road transportation or logistics operations, with at least 5 years in a managerial role.
• Bachelor's degree in Business Administration, Logistics, Transportation, or a related field.
• Strong organizational and communication skills.