Jobs in Richmond, United States

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

Lumen is looking for a Senior Network Engineer to join the Metro Engineering team to develop network configurations and devices to deliver products within ethernet and IP access networks. This role will report directly into the Director of Metro Engineering and provide expertise in network design and automation.

This is a work from home position anywhere within the US.

• Interacts with Network Architecture (IP, and Security), Planning, Operations, Lab, Systems (automation, alarming) to implement equipment and designs necessary to evolve Metro Ethernet Network(s).
• Ability to research, write requirements to test hardware and software to ensure interoperability and validation of features, functions and behavior. Expertise in the certification of equipment, MOPs/network configurations.
• Layer 2 Expertise of ethernet switching equipment and switching architectures used on Lumen's Metro Network(s).
• Expert level troubleshooting knowledge with multiple vendor routing and forwarding architectures to resolve possible production issues or design behavior issues. Solid experience with QoS traffic classification, remarking and per class queuing. Create QoS configurations to meet Product specifications and to resolve production issues.
• Applies advanced engineering and network principles, theories, concepts and technologies to solve complex problems and issues. Coding/Scripting fluency in python, perl.
• Interacts and drives vendor requirements, resolution of bug fixes, code upgrades, and vendor development as necessary
• Resolves difficult production/interoperability problems by working with cross functional teams and applying advanced engineering and network principles, theories and concepts
• Self-motivated with problem solving capabilities, sense of urgency and accountability

• Bachelor's degree in Engineering or a related field or equivalent experience/education
• Typically 7+ years related experience or 4+ years related experience with Masters degree
• Deep understanding of network protocols (Ethernet, OSPF, BGP, Segment Routing)
• Excellent documentation/technical writing skills required
• Strong troubleshooting skills
• Some level of system administration experience with focus on scripting and tools such as Ansible/Puppet/Chef, Python, PowerShell etc.

• MS / M Tech / BS / B Tech degree in Engineering, related technical field preferred, or equivalent work experience
• Knowledge of telecommunications, specifically with MEF structures and IP protocols
• Demonstrated ability to adapt to new technologies and learn quickly
• Network vendor certification (Cisco IOS, Nokia NOS, Ciena SAOS)
• Industry experience with DevOps

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors

Location Based Pay Ranges:

$82,969 - $110,625 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$87,117 - $116,156 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$91,266 - $121,688 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process

Learn more about Lumen's:

• Benefits (https://jobs.lumen.com/global/en/benefits-statement)

• Bonus Structure

#LI-Remote

Requisition #: 339596

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

09/13/2025